[Resolved]  Whirlpool India Limited / Refrigerator — THE TRANSIT DAMAGE PIECE SUPPLIED NO HEARING EVEN COMPLAINT ON IST DAY

Address:North West Delhi, Delhi

i purhased whirlpool make refrigerator - WPL REF[protected]L PROTON -ELITE WINE COLOUR on 13/10/11 thru M/S Sargam Electronics ide bill no. S/PP2-3622
.

the Refrigerator was supplied on 14/10/11 - the person come for providing in demo was in hurry and went immeduiately.

after going we saw the refrigerator body was fully dented .
the fruit tray was found broken

immediately we made a complaint on whirlpool helpline the complaint no is DL[protected].

The painful thing is till today whenever call them they replied the tray is not in their stock as soon asit is available they will replace it

surprisingly it is 100 th year of the group.

what support one can expect from such co. which having no suppport for their current product no one yet turn up to see the condition of the refrigerator.

my message is very clear to all don't go for big name and just go on hearing that co. service is best -buy the product which actual provide best service
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Aug 13, 2020
Complaint marked as Resolved 
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write to the co. directly.

try to contact tv programs directed towards consumer relief (cnbc awaaz, bloomberg utv).
today service Engineer visited the and inspected the fridge and informed this fridge needs to be replaced as it having defects in the door.
nice to know... please keep the developments posted... when will they replace fridge?

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