[Resolved]  Whirlpool India Ltd — Poor customer service

Address:

East Delhi, Delhi

I have notified a complain in Whirlpool customer care for my AC not working properly in morning at 9:00 am on 14th May 2011 and requested them to get it fixed on priority. Customer care promised me that you will receive a call in 4 Hrs and same will be fixed within 24 to 48 Hrs.

Till 15th May 2011 evening 5:30 pm neither I received any call nor any one visited my place to fix the complain , during this period I made several calls to customer care and the engineer they have assigned and everyone is just trying to allot new timings for visit which is never met.

As a responsible citizen I would request you to take proper action against them for all false promises and my mental trauma so that customer care can take a lesson and companies should understand the responsibilities towards their customers.

Should you need any kind of my assistance , please feel free to contact me on below mentioned details.

Best Regards
Ritesh Shekhar
[protected]
ritesh.[protected]@gmail.com