[Resolved] Whirlpool India — Non functioning of refrigerator for past 2 months after several complaints | |||
Date: 29th May 2010 Time: 11:57 A. M. My double door refrigerator, 350 litres purchased on June 2005 has not been working in any manner for past two months. Ms. Priyanka and Mr. Kapil of the customer care centre of whirlpool, instead of taking up my issue to the higher levels of the heirarchy, always transferred my greivance to Mr. Dharam who is the supervisor of the customer care centre. Till now i have not received any communication from Mr. Dharam, who seems to be the most busy person in the whole organisation. He never picks up calls and has been constantly avoiding the whole issue. After, several complaints since april to Supertech Systems, no one had bothered to come till yesterday. The service men took our fridge for 4 days without providing us with a service refrigerator for the meantime. Mr. Yashpal , Mr. Satish kumar, Mr. Pratap, Mr. Sanjay Gautam and Mr. Inderpal Singh of Supertech Systems have been noticing the same issue for past two months, but have not done anything at all to come forward and take up this matter seriously. Following are the telephone numbers in relation to whirlpool india, which are picked up by very irresponsible persons and ultimately the do not connect to engineers. [protected],[protected]. Kindly look into the matter at the earlist, as i have a lot due to such negligence at the time when the heat is at peak. Thanking you, Yours sincerely, Anil K. Jain 30, Pocket 1, Jasola, New Delhi - 110025 Mobile No. - [protected] E - Mail ID: [protected]@hotmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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whirlpool india — non working of refrigerator
Ppurchased one refrigerator whirlpool 340 dlx titanium sl no 3573 from /s s r electronice new delhi on 10.08.2008 . on day one the fridge get not gave the cooling and complaint no. dl 08008429 & dl [protected] were filled and their service engineet visited on 11.08.08 for setting the connector refixed. now again on 22/08, 2 of its chambers are not giving cooling, and their service engineer who visisted confirmed the problem, to be rectifie3d by repair of the refrigetor, whic is not acceopatble to us and we only want the pc to be changed, as it is giving problem from day one and it is in company's service centre records.