[Resolved] Whirlpool Microwave — DELIVERY OF MANUFACTURING DEFECTIVE MICROWAVE | |||
DEAR SIR I HAVE ORDER TO STARCJ A WHIRLPOOL MICROWAVE WITH ORDER NO.[protected] DATED 17.4.2011. COMPANY DELIVERED THE MICROWAVE WITH INVOICE NO.[protected] WHICH I RECEIVED THROUGH COURIER ON 20.04.2011 EVENING . WE FOUND SOME GIFTS BROKEN IN THE PRESENCE OF DELIVERY PERSONS AND INFORMED IMMEDIATELY TO STARCJ IN THE PRESENCE OF THOSE PERSON AND ASSURED TO EXCHANGE WITHIN 8-10 WORKING DAYS BUT NOT KEEP THERE PROMISE. WHEN THE DEMO PERSON CAME OUR HOUSE TO GIVE DEMO THEN HE TOLD US THAT MICROWAVE IS NOT IN SAFE CONDITION TO USE FOR FAMILY. AND HE FORWARD THE COMPLAINT TO ENGINEERS OF WHIRPOOL INDIA. ENGINEERS ON VISIT AGAIN CONFIRMED IT DEFECT AND SAID US TO SOME PARTS OF NEW MICROWAVE WHICH IS NOT YET USED EVEN AFTER PAYING THE FULL AMOUNT ON DELIVERY. HE ASSURED TO VISIT AGAIN AND REPLACE THE DEFECTIVE PARTS. BUT TILL TODAY NO PROPER SOLUTION HAS BEEN PROVIDED TO US AGAINST THE COMPLAINT NO.CH[protected] (URGENT) EVEN AFTER 25-30 CALLS MADE BY US FROM OUR MOBILE WHICH CAN BE VERIFIED FROM MY BILL DETAIL. THIS IS THE ADDITION COST WE ARE PAYING AGAINST ADVANCE PAYMENT MADE TO COMPANY ON DELIVERY. CHILDREN AT HOME ARE FEELING TOO SAD ON THIS EXPERIENCE OF DEALING THE STARCJ AND WHIRLPOOL COMPANY. PLEASE GIVE THE JUSTICE AND HELP THE CONSUMER UMA SHARMA W/O SHASHI BHUSHAN MOBILE NO.[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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TO MISLEAD THE CONSUMER SOFT SPOKEN COSTUMER CARE ARE APPOINTED WHO ONLY FORWARD URGENT COMPLAINTS BUT NOT PRODUCTIVE OR RESULT ORIENTED
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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Whirlpool Microwave — Committed to deliver but not yet delivered
I purchased one Microwave on 26th June,2010 from Madivala shopping Mall . They are supposed to deliver microwave in my home by Sunday. Now Monday, Tuesday,Wednessday and theusday is also over. Yesterday (thursday) whenever I went to Total Mall, they are telling it is not possible to deliver this week also. Monday we will try for this.what is this ? Did I delay to pay for this ? Did you tell me before deducting moeny that you will Microwave after 10 days ? Why are they telling this now ?
This is bushit shopping . They are chitters. I just want to convey this message to everybody so that people won't go to This mall and purchase anything from this mall. I am really scared that wjhether I will recieve my mircrowave or not. For the time being , I am thinking that my money has been pickpocked by Pocketmar.