[Resolved]  Whirlpool — NOT WORKING

Address:Ernakulam, Kerala

Sir,
My whirlpool (123 magic) washing machine is not working. i have already complaint on last month my complaint no: ( satisfaction no: 337, for SR no: CO[protected] ) but nobody came to clear the complaint. my mob no: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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First within 1 year warranty period machine worked properly only with minor problems. after that warranty period we have repaired it 4 - 5 times & had spend more than Rs.6000 for repairing purpose itself. No proper response in service centre. huge delay in attending repairs etc.,
At present also it was not working ... repair informed to service centre before 45 days & daily we are getting only smooth & soft reply but yet not repair rectified.
machine is not working properly big sound coming when machine is running .
My Washing machine (whirlpool) is not working. after buying 6 months it is dancing on the floor and do not take water for second wash. l called customer care ([protected]) 5 times. They are telling it is toll free but my 55 rupees gone after 5 calls. very slow complaint registration.After 30 hours no response from service centre. l took the phone number of service centere in my area balaramapuram and called . But they do not take the phone. ringing ringing.......After 1 hour a lady took the phone and said they do not get any registraion and she register my complaint. Afternoon l again call them the phone is out of order[protected]. Very good whirlpool . Your washing machine is jumping on the floor after 6 months and your customer care and service centre do not responding.... very poor poor service. If you can do something

sam kj [protected]
Dear Sir/Mam,
My washing machine is not working since last few days.I can't understand what exaclty the problem is.
plz.send engineer to solve the problem
washing maschine is not working
Please call us on our CRM number 60008558 or [protected] or send us a mail at [protected]@gmail.com listing your complaint, contact details or complaint number. We will get in touch with you as soon as possible.
Thanks your valuable support. Now its clear as per this compliant.

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