[Resolved]  Whirlpool / Refrigerator — Non-functioning of Refrigerator

Whirlpool Refrigerator — Non Functioning of Refrigerator

My Complaint number MB[protected] dated 12th July 2011 regarding non working of refrigerator , model no. 11793(CLX) serial no. IME 93B01400 purchased on 16th October 2010 has not been resolved even after continuous follow up with the entire Whirlpool team (their helpline, their service agency m/s Akash enterprises) and their head office. Every time I Complaint I get a new date and have contacted thier senior officers Mr Krishna, Mr Tushar & Ms Reshma from Head Office also but in vain. Within the guarantee period itself I am facing such hue & cry for replacement of their PCV Circuit almost since last one month. I have made requestes even of replacement of the enitre refrigerators but in vain. It seems no one is bothered from their team and as of date haven't received an single call, and they have left us completely to god's mercy. Every time we call the part will be replaced in 4 days is being informed but no action seems to be happening from them. Since I have even spoken to their Head Office, Ms Reshma and no action the only option was to take help of consumer courts. Request your help to get the fridge replaced or would prefer to get my Money back with additional amount for frustrations that I had to undergo since past one month.

Looking towards help.Thanks & Regards, Sunil Pai, [protected] / [protected], C103, Sanghvi Regency, Behind Icon Plaza, Near RTO, Off Birla College Road, Kalyan West, 421304.