[Resolved]  Whirlpool Ro Purifier — Very Pathetic Service

Worst Product of Whirlpool
I had taken WhirlPool RO purifier before one year back and we can not bellive it that we have changed almost each part of Purifier. There are four types of Filter in RO Purifier..Post-Sediment, Pre-Carbon, Post-Carbon and RO Membrane Filter. Therefore, all these filters are changed within year and if you call customer care and raise your complain after that you have to call n number of times then engineer will visit your home. In last month when Membrane were going to change on that we have asked to replace the Machine because in every two months we are finding new problem and we were continously asking to change but they did not change but they offer us FREE AMC for one year because to show that how much there product is good and i was said on that time i am not happy with this because i know your product is not good so change to new one.

Now After one month complete pump system and supply chain stop to working. Just imagine all four filters are changed already and complete pump system is also corrupted. In my RO Purifier system only plastic body is not yet changed apart of all parts are like LOCAL PRODUCT...sorry to say..even local machine is better than WhirlPool.

I was taken this ro system in rs.12500/ and spend rs.4000/ within year..now they are asking 3000rs more for changing PUMP SYSTEM..Now just think, do you want to invest rs.17500 in year along with lot of tensions and high blood pressure and harassments. I was comparing that if i take bisleri water than it will cost to me 7200rs. I am blaming my self why did i choose this product and have taken this much tension.

I do not want to take any individual name of person whom i interacted because i found there are some people are good but maximum people are actually not deserve to be there. But before two days back Mr. Ronika Dua was said to me that she will discuss this issue with her VP to replace my machine but as she does not want to spoil her company image. She did not come to us, now what we can say.

Even i have called many times in their corporate office but no body pick up the call in one go. You need to make so many calls after that someone picked up the call than i left my massage to Mr. Atul Mathul Service head to call me but no reply.

I really wanted to do against this people because they take very lightly to any customers. They need to understand customer's issue but they do not.

I want to launch complain against them.

Regards,
Manish Sinha

Registered Number [protected]
Registered Name Amit Kumar

Whirlpool RO Purifier — Manufacture Defect

After 1 Year o[censored]sage facing lots of problem, the company suggest to change the membrane which cost nearly Rs. 2000 but it won't last more than one month. May be the membrane has manufacture defect, but the company is not ready to confront the fact and is ignoring. According to them, I need to purchase it again and install a new one. Is that really the thing is to be worked? What happen if the new one may be another defect? later I search for reviews for this company but I only get bad response against this company.
I had made a bad decision regarding this product purchase. Hope you don't be fooled just like me.