[Resolved]  Whirlpool — Sold out one whirlpool Oven which is not in working condition

Address:

Mysore, Karnataka

I have purchased on Whirlpool Oven from EASY Day Mysore on 20th July 2013. They showed us the model everything and said one new piece is there which we are delivering you. We brought the item and kept for the installation. We waited for a week time and their installation engineer did not come. Then, we opened the item and tried to operate it then we came to know that it is not in working condition. We called them 'N" number of times to send them the installation engineer but they did not responded. at last I registered a complaint in Whirlpool site and then one service engineer visited and confirmed that the item is damaged. They have given one damage piece in which the magnetron component it not working which is responsible for heating our food. Then we called again many times for the replacement. they never responded. Now it is happening that, when ever we call they pick up our call and just disconnect saying our manager is not here and once he comes we will call up.
It is almost a month now, nothing is happening with it. Neither it is getting repaired nor replaced even when it is under warranty. I am really fed up purchasing in Easy Day. they are real cheaters. They sell all damage and unwanted materials. They know how to cheat people in and around. I request every one to be cautious with this super market.