[Resolved] Whirlpool — Service | |||
Dear Concern, i am using whirl pool washing machine from last 2 years, on 8/3/11 my machine got repaired, iregistered the complained through customer care (SR no.CN[protected]. After that one guy has came & collected Rs.450/- but he did not check my machine properly. then he told some part has to be change thet cost comes nearly Rs.4000/-, we agreed & asked them to complete, then he brought one part, when he got down from his bike that has been broken, then he returned. After one week he did not respond my phone, they closed my complained without completed, After that i registerd the complained on 16/3/11 (Sr No.CN[protected]) no body has come they closed my complained also. Again i registered the complained 25/3/11 (SR No.. CN[protected]) again they closed without any solution. It happend like this, finally i got Mr. Senthil, Manager (Chennai HO Ramapuram) mobile no .[protected] from my friend, he also not respond well, after several follow ups he given Mr. Sathish mobile no. [protected] he also did not respond, finally after several follow -ups he ready to give buy back offer, he asked me to submit the bill, i also handed over but no response from there, i was follwed him 7 days after that he given some buy back offer. He asked me to make the payment Rs.9000/- (DD No.772565 dated on 26/4/2011) in whirlpool india ltd. That also made, 7 days back they promised me to deliver the machine in 2-3 days, but they are not responding i speaked to mr. balamurugan (Service incharge HO chennai), he is not responding same. Then i speaked with Mr. Venkat & Mr. Sundar ( No.[protected]/ [protected] from delivery department, last 5 days i am following up with him morning he is picking the call & telling evening we will deliver, if i tried evening he is switched of his phone. Still i have not received my phone. This type of problems i am facing, why your people are not responding properly? why they are behaving like this? i am facing this problem last two months i given my money, but your people not responding well, If my friends & family ask me suggesstin about washing machine, how can i recommend your product. Please support me in this matter, i am eagerly waiting for your call. Regards, Azharuddin Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
SERVICE ??
complaint no: CN[protected]
with reference to the above we have registered complaint on 05.01.2010, but still have not not rectify / solve the problem.
Regards,
Irshad...
complaint no: CN[protected]
with reference to the above we have registered complaint on 05.01.2010, but still have not not rectify / solve the problem.
Regards,
Irshad...
I am vaibhav pathak my mother has bought refrigerator from prakash electronic ballia in 2008,
but from last year it is not working and she is alone in house after that also she had complaint near about 10 times to worlpool service and to the shop keeper but they are not taking any action,
its a humble request please help it out.
but from last year it is not working and she is alone in house after that also she had complaint near about 10 times to worlpool service and to the shop keeper but they are not taking any action,
its a humble request please help it out.
I am Using WhiteMagic 123 650P, Sr.No.:INF[protected], Model No.:11577 Last six month its giving problem, could you help on me this, Maximum Parts of this machine has been changed.
I had purchase a whirlpool fully automatic washing machine in Oct.2010.After purchased a machine i had got so many different problems from machine.time to time i got problems & the enggn,keep on coming to rectify the problem. Last month on 23rd of May.2011,I was washing my clothes suddenly i got to hear a loudness inside the machine,I had lounged a complaint for the same in gurgaon cust.centre.Again a Engg.had came & checked the machine & found that some plastic plates having girraris got damaged & it needs to take to work shop for rectify the probs.After two days 2-3guys from aryan enterprises came to my home to pick washing machine for workshop.The whirlpool customer centre had asked me to get back the machine within 2 days.Now its almost a week got finished & i am stiil not getting my machine back.whenever i try to call to the contact no"s of aryan enterp.i got no response & from customer centre every time they told me that sir we make ur complaint on urgense base & u will get ur machine soon.
Now i only suggest everyone not to buy whirlpool products as in term of performance & service its worst than any other brand.
Now i only suggest everyone not to buy whirlpool products as in term of performance & service its worst than any other brand.
Problem with Repairs And service
Sub: - Complaint against Whirlpool India Ltd.
I purchased a refrigerator 250 L from Whirlpool Authorized dealer Behl Agencies (P) Ltd. Dehradun.On3rdmay2012 for Rs. 20000 . The same was paid to the Dealer vide cash dt 3rd May 2012.
Sequence of events:-
On Aug 19 2012 I lodged a complaint with the Whirlpool call centre no[protected] regarding my refrigerator. The problem was that the refrigerator was not working and there was no cooling in Freezer and the main cabinet. Due to this material in this going to destroyed.
.Despite continuous reminders the refrigerator problem has been not solved by service engineer up to date 26/08/2012.I had contact them at least 8 times but company did not respond in any way. They
Always gives me assurance very soon problem get be solved by Service Engineer.
I have e-mail them about this problem but to my surprise Neither I have received any call from any senior nor did any Service Engineer visit my residence.
I now totally dissatisfied with service
Request your good self for the speedy redressal of the problem.
Thanking you
Yours truly,
Himanshu p s Bhandari
SRINAGAR GARHWAL
LIC OF INDIA
DIST-PAURI GARHWAL
UTTARAKHAND
MO NO [protected]
Sub: - Complaint against Whirlpool India Ltd.
I purchased a refrigerator 250 L from Whirlpool Authorized dealer Behl Agencies (P) Ltd. Dehradun.On3rdmay2012 for Rs. 20000 . The same was paid to the Dealer vide cash dt 3rd May 2012.
Sequence of events:-
On Aug 19 2012 I lodged a complaint with the Whirlpool call centre no[protected] regarding my refrigerator. The problem was that the refrigerator was not working and there was no cooling in Freezer and the main cabinet. Due to this material in this going to destroyed.
.Despite continuous reminders the refrigerator problem has been not solved by service engineer up to date 26/08/2012.I had contact them at least 8 times but company did not respond in any way. They
Always gives me assurance very soon problem get be solved by Service Engineer.
I have e-mail them about this problem but to my surprise Neither I have received any call from any senior nor did any Service Engineer visit my residence.
I now totally dissatisfied with service
Request your good self for the speedy redressal of the problem.
Thanking you
Yours truly,
Himanshu p s Bhandari
SRINAGAR GARHWAL
LIC OF INDIA
DIST-PAURI GARHWAL
UTTARAKHAND
MO NO [protected]
Ac is not working. Compressor problem.Not registering complaint at customer care.
I have purchaged ac from dealer kota rajasthan on 3/4/2009.Now compressor is faulty.Customer care is not regisering my comlaint.
I am unable to regiser on line comlaint on whrilpool online complaint system.
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with reference to the above we have registered complaint on 17.12.09, but still have not not rectify / solve the problem.
Is it Whirlpool best service?
when can we expect service from whirlpool
Regards,
Irshad