[Resolved] Whirlpool Washing Machine — REPEATED REPAIRS
Firstly I would like to express my foolishness in going for a Washing Machine made by Whrilpool company. I have purchased a Automatic Washing machine Model "WHITEMAGIC" 123 650P on[protected]. Since then every few days i am facing one or other problem with regard to electrical, drain in or out etc. I was frustrated complaining such problems every often and in my opinion, I have not seen such a inferior product till now.
Regarding the after sales service. I rate this company as one of the worst service they have. We have to plead and request and then after a week or so their service engineer will come for diagnosing the problem and later, he will further take few days to rectify the problem.
I have a old mother at my home and she cannot wash the clothes in hand. Now buying this washing machine has become a curse in disguise. Everytime I face problem, I have to literally loose my patience and bark at the call centre executives. But in vain still the service is getting worse day by day.
Now I want atleast to move this item from my home. Whether they give compensation or replacement it is their wish. But I dont want this item at my home which distrubing me every often, which results losses in my business for lack of concentration.
I dont bother going for a new machine of other brand for eg. Samsung. Before buying above machine, I had Samsung machine, which I used for almost 7-8 years without single complaint.
I wish to inform all the consumers to not to go for any appliances made by WHRILPOOL. Which will make our life miserable.
Complaint marked as Resolved Aug 13, 2020
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