[Resolved]  Whirlpool Washing Machine, Qrs Pattom Trivandrum — INSTALLATION

Address:Thiruvananthapuram, Kerala

We brought a whirlpool semi-automatic washing machine(6.5 kg, superwasha) last Tuesday fron QRS a supposedly reputed firm in Trivandrum.

We were informed that an executive will bring the machine and install it the same evening. The machine was delivered the next day however nobody has turned up for installation.

The whirlpool service center claims that an executive was already dispatched. The executive never turned up till date. (executives Ph number is -[protected].

Please help me deal with the situation
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Aug 13, 2020
Complaint marked as Resolved 
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Hi
My name is Raja Aravind from Trivandrum, kerala, I bought a WHIRLPOOL washing machine on 30th Oct 2009, Model No 10437 and serial No INFO 93404041 since then we have faced problem more than 5times, ie 17th Nov 2009 (Compliant No 07159), 25th Nov 2009(Compliant No 9396 ), 21st June 2010 (Compliant No 9164), 4th August 2010 (Compliant No 01431), and 6th Nov 2010 (Compliant No 03004), (Refer you CC)
Every time your service engineers are saying some technical names/problems such as Agitator problem.drum problem. suspension problem and keep going, , , , , !!!
6th Nov 2010 i made a compliant on your customer care No proper response from your side??, Today Morning again called customer care but No improvement??
Frankly sharing with you i am not at all happy with this machine and your product??and your customer care also???????????
whom ever are reading this mail, just put yourself in my shoes and understand my agony, Just imagine last 6days i am not able to wash my cloths?(My family consists of two kids also 5years old and 2years old)
Here at last i am requesting you to replace my machine asap or else i may have to sue whirlpool??
Regards
Raja aravind.P
[protected]
Hi
Once again machine started giving problem on 30th Nov 2010, , , , Made the compliant on customer care on 1st Dec, , , , , , , NO SOLUTION YET?????????????????????????????????????????????????????????, , , , , ,
I STRONGLY BELIEVE WHIRLPOOL IS THE WORST WASHING MACHINE, , , , , , NO DOUBT!!!
RAJA ARAVIND
[protected]
MADE A MISTAKE BY CHOOSING WHIRLPOOL, , , , , RETURN IT IMDLY, , , , , , WHIRLPOOL CUSTOMER CARE WOULD BE LIKE THIS ONLY, , , , DON'T EXPECT ANYTHING MORE THAN THIS!!!
WHIRLPOOL BUYERS DESERVES THIS!!!
NO DOUBT
I am totally disappointed with the Samsung product brand and the miserable kind of service.
brand new 541L Samsung frost free refrigerator which we purchased on 15/08/2010 for Rs.46000/-, is leaking which was bought from QRS Pattom Trivandrum.When we went to look for a fridge, Sales person showed us 541L of fridge from the Samsung booklet. We ordered for Product no: RT72-KBSM(541L), but we were delivered RT72KBTS1/XTL product from the QRS, which had no feature which was told to us for the product, which we have given order. It was almost we are forced to accept the fridge which QRS Pattom has dumpped it on us. Neither Samsung Staff is able to find, from where water drops are falling in the dispenser, even when there is no water filled.
I feel cheated by QRS Showroom Pattom.

Vinod Mathew

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