[Resolved]  Whirlpool Washing Machine White Magic — Operational Failure

Address:

Bangalore, Karnataka

Dear Sir/Madam:
We purchased in Jan 2007 the high-end version of whirlpool washing machine model H65 Stain-wash. In the last few months the equipment has been very erratic in its performance. The first issue came when we had to replace the water valve which got burnt. Within one month of that, currently the issue is with the panel which has completely burnt out. Now this also needs to be replaced as per the service personnel. When we bought the machine, we were promised that it will be an error-free machine and our experience with earlier brands of Videocon and BPL were extremely good with zero complaints. Those machines lasted nearly a decade each but this one has started showing non-performance in less than 4 years - this is indeed unexpected. We would recommend you to have a relook and replace the product at the earliest for we cannot afford to spend Rs. 3000 every month in maintenance.

Hoping to hear from you a positive response
Truly yours
Laxminarayan