[Resolved]  Wi5 Broadband — Worst Service & incapable customer care

Address:Chennai, Tamil Nadu

I was using Wi5 connection for the last 4 months, i would have paid around 4000 rs but i would have used for hardly 1000 rs as their connection is the worst. You never ever get the promised speed. My promised speed was 1 mbps but i hardly get 256 kbps. Lot of times we never see the home page. I called up customer service but it is the most incapable. Their so called engineers come home to check but never capable of resolving the issue, let along identifying the issue. They promise that it will be rectified today but that today never arrives. You end up with frustration & loss of money. I disconnect & asked for re-imbursment. They say that they will check the usage & then calculate the refund. They take a connection time of 2mins for a day as usage & give you a platry some as refund. Not even mails sent to their nodal office will resolve nothing. Dont ever go for it, worst service in the whole world.
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Aug 13, 2020
Complaint marked as Resolved 
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you were right dude and it also does not support file downloading in hosting sites...It just stops downloading 10 to 20 mb in browser...when i retried to download, it says server disconnected...
most worst service .i made complaint on 9th feb, 2013. yet not done inspite of repeated calls.
nt39556
India Dhaththa must come to deal these kind of companies, Jai hind

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    Vanagaram
    Tamil Nadu
    India
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