[Resolved]  Wings Radio Cabs — Unprofessional Behavior of WIngs Radio Cabs Pune

Address:

Pune, Maharashtra

This is lieu o[censored]nprofessional services and totally wrong behavior of Wings Radio Cabs Pune. I booked a Cab almost 24 hours before the said departure from my home to Pune Railway station, where in I cleraly mentioned the reporting time, date, specification of vehicle and the exact address to pick up, which was confirmed by them. I can provide you the refernce number of this booking.
Here are the greviances:
1. Driver din't report at the time, was almost half hour late.
2. The address was not passed to the driver, which I already provided to Wings Desk, for which he was not aware. (Before this also I have booked cab from them , and my address is very well there in their Database)
3. I asked for "Maruti Echo" which was confirmed by the Wings desk, that this particular vehicle will be availbale and is marked on the booking (we were 4 people travelling with luggage), driver came with TATA INDICA, with not much spcae for luggage.
4. When asked the driver why he came late and with Tata Indica, he said you better ask Wings desk (at 11 th hour that too when your trip is scheduled, do we have time??). Even as we were ready to put our luggage, he was very impolite and harsh saying ..."Le Daal..." probably this is the best these guys can speak.
5. Driver was totally drunk, and started abusing. He was too abusive calling us people from UP, Bihar, as we couldn't speak Marathi, we know Hindi, English, German, French (do we need to know all the languagages)
7. I immediately cancelled this and asked the driver that now we don't want this service, and will pick up a rickshaw, for which he said you need to pay minium fares, for which we denied as he never reported on time, he started abusing in a very wrong way, half the things I can't understand as he was sepaking in Marathi.
6. When contacted with one of the proprieter of Wings, Mr. Arun, his answer was plain, I will look into this...after 2 days I enquired, he din't remeber the case.

Such unprofessional, unethical and too much biasing on where you are from that too for the services I am paying for, is questionable and not acceptable.

Anyway just wanted to share unprofessional and wrong behavior of Wings Radio Cabs, Pune.