[Resolved] Wings Radio Cabs — Late arrival than the scheduled time | |||
I had booked a Wings Radio cab on 21 march'11 with Refernce Number 194853 for 9:45 am. I didnt get it till 10:00 am.I called the wings helpdesk to enquire but they asked me to wait for 10-15 min more. I asked them to connect me to their supervisor,but after waiting on for 15 min on call ,i didn't get any response from them. I didn't get the cab after waiting for 30 mins too. I got late for my meeting which resulted in my financial loss. Such a irresponsible act is non tolerable, and some action should be taken against them. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
I booked wings cab for 3:45 PM on 24th Dec and the reference no was also generated RAM 99980 but I did not received any drive detais. I tried to call Wing cab for many times starting from 4PM but there was no response might be due to congestion. Due to this I missed my flight. Very bad service from Wings Cab.
Wings should apologize me for this.
Wings should apologize me for this.
We have booked a cab on 23rd Oct for the next day i.e. 24/10 at 10:30am which is a dussehra for one of our customer . We have given complete details i.e. pickup and drop. A complete 8 hours package of Rs. 1000/- was booked. Also we have informed our customer about this and also shared their no. with the booking person. As per their process, we suppose that the SMS of confirmation to be received by our customer.
But for our surprise, the Driver does not go as per the schedule and we have to arrange our own vehicle after 12pm. It was a real awkward situation for us as our office is closed, our customers are waiting for the cab on road, continuously making calls to us and asking for the feedback. We are trying your landline numbers continuously to know what is to be done and nobody was picking up the phones.
We have hired their cab for more than 4-5 times to visit our site when our vehicles are not available. This is the first time when we asked the cab to directly visit our customer' place instead of our office at Sadashiv peth. But that doesnot work as per our expectation.
We are expecting for atleast a call / mail after a complete investigation irresponsible behaviour of the whole team
But for our surprise, the Driver does not go as per the schedule and we have to arrange our own vehicle after 12pm. It was a real awkward situation for us as our office is closed, our customers are waiting for the cab on road, continuously making calls to us and asking for the feedback. We are trying your landline numbers continuously to know what is to be done and nobody was picking up the phones.
We have hired their cab for more than 4-5 times to visit our site when our vehicles are not available. This is the first time when we asked the cab to directly visit our customer' place instead of our office at Sadashiv peth. But that doesnot work as per our expectation.
We are expecting for atleast a call / mail after a complete investigation irresponsible behaviour of the whole team
As I booked a cab on 22-Nov-12 11 PM from Mantra Majestica, Kale Padal Road, Sasane Nagar Pune to Pune Railway Station and ref no RWR1631444, required on 23-Nov-12 @ 9:30 AM.
I don’t get any sms for stating driver contact number. So I called customer care at 9:05 AM but hearing “All Representatives busy”. In last I able to contact them @ 9:15 AM.
I shocked to hear that there is no cab is available at the moment, when I told that I have already booked the cab yesterday and Ref RWR1631444 then he told that System is not working
So enable to see the your booking but by the way not able to provide the cab because o[censored]navailability and sorry for that.
Here I book this cab because I am not able take my family to station due some office work and I was in the impression that cab will come on on 23-Nov-12 @ 9:30 AM. That my luck I enquired
It to customer care 10-15 minutes back otherwise my family train got missed.
Who would be the responsible this type of services. If we sometime late, you will charge the late payment, what would be in my case then ?
As per this bitter experience today will not suggest any of my colleagues and friends to take wings services. Otherwise any disaster might be happened any time like me.
I don’t get any sms for stating driver contact number. So I called customer care at 9:05 AM but hearing “All Representatives busy”. In last I able to contact them @ 9:15 AM.
I shocked to hear that there is no cab is available at the moment, when I told that I have already booked the cab yesterday and Ref RWR1631444 then he told that System is not working
So enable to see the your booking but by the way not able to provide the cab because o[censored]navailability and sorry for that.
Here I book this cab because I am not able take my family to station due some office work and I was in the impression that cab will come on on 23-Nov-12 @ 9:30 AM. That my luck I enquired
It to customer care 10-15 minutes back otherwise my family train got missed.
Who would be the responsible this type of services. If we sometime late, you will charge the late payment, what would be in my case then ?
As per this bitter experience today will not suggest any of my colleagues and friends to take wings services. Otherwise any disaster might be happened any time like me.
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+91 240 645 5555
+91 20 4070 0800
+91 20 4010 0100
Kasliwal Market Wing A Office No 1, Near Soham Motors, Jalna Road, CIDCO Colony, Aurangabad, Maharashtra, India - 431003
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today[protected] we have booked a cab from pune station to balewadi and cab's reporting time was 8:15 but cab dosen't come till 9. and nobody was taking phone on customer care and also if some one picksup the phone they will make you on hold and also cut the phone suddenly.
at 9 we catch the another cab of wings radio cab which was not booked by us but some one else and had cancelled, but again the cab was not good and after running for 5 min. it stopped.. again driver has told us that another cab is comming in 10 min. and after 30 mins.. mechanic come !!! insted of another cab !!! this is ridiculous..
they are also cahrging you watining charges 1rs./ minute but if they are late then they are not giving any compantation...
i have make up my mind to never use wings radio cab., ... :( :(