[Resolved] Woodland Shoes — Regarding quality, service & honesty of d company

deepsardar

from Noida, Uttar Pradesh

Address:

Pune, Maharashtra

I had brought the woodland shoes of Article no[protected] from MG road camp Pune area. At the time of purchasing the sales person & cashier told me tht I can avail the free servicing for the 1 yr frm the date of purchasing. So after 3 month due to some small damage i took my shoes to the satara road store they gv full servicing facility but whn i went to kothrud stand woodland showroom the sales person say they (he ) can not do any servicing or repair the shoes after 6 month. so i ask him how can this possible if satara store is ready to help me out how u people are not so he say you can go to that store only. I think any brand company is same all over the world so this kothrud store is like this. As i am from service industry we give value to the customer not the money or facility so i think you people should think about my query so that this things wont happen to any other customer & also to me.

Hope to get the proper satisfaction & solution

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Aug 13, 2020

Complaint marked as Resolved

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Comments

RAJ KUMAR NARULA

from Ludhiana, Punjab

I HAVE PURCHASED A PAIR OF SHOE FROM YOUR WOODLAND SHOWROOM CHAURA BAZAR LUDHIANA (PUNJAB) IN 2011.AFTER 4-5 MONTHS PASTING OF ONE SHOE UPSET I APPROCH TO THE SHOW ROOM .THEY DONE IT O. K.I THANKS THEM.BUT AFTER ONE MONTH I NOTICE STICHING OF ONE SHOE UPSET AND ONCE AGAIN I APPROCH SHOWROOM, THEY TOLD ME IT WILL BE DONE BY COMPANY ITSELF.I GAVE THEM THE BOTH SHOES AFTER ONE MONTH THEY RETURN MY SHOES BY GIVING EXCUSE IT CAN NOT BE DONE BECAUSE THIS PAIR OF SHOES ARE DAMAGED AND EXPLAIN ME I HAVE NOT WEAR THIS PAIR REGULARLILY.I SURPRISED TO HERE THEM BECAUSE I RECENLY PURCHASED ANOTHER PAIR OF SHOE AND SALESMAN SUGGEST ME TO WEAR BOTH PAIR REGULAR OTHERWISE THE SOUL OF THESE SHOES WILL BE DAMAGED.TELL ME IT TRUE.IS IT POSSIBLE I SHOULD WEAR THESE PAIR SHOE WHEN I AM SLEEPING.SOLVE THIS PROBLEM OF MY FIRST PAIR OF SHOE AND REPLACE IT AS EARLY AS POSSIBLE.
R K NARULA
BANK OF BARODA
CLOCK TOWER
LUDHIANA
[protected]

[protected]@gmail.com

anilnmu

from Nashik, Maharashtra

Woodland service in Pune is very bad. I had brought the woodland shoes from Woodland Deccan. I have problem with my right shoe and went to nearest woodland store Aundh and convey my problem to him. First they told me you need to go @ Deccan for service or you will wait for 8 days. It’s very BAD DAM BAD.