[Resolved]  Worse MMTS Khairatabad Railway Station Ticket Counter — WORSE TICKET COUNTER SERVICE

Address:

Hyderabad, Andhra Pradesh

I regret to inform you that your KHAIRATABAD Railway Station MMTS ticket counter staff are hopeless and worse to issue tickets.. always issuing delay .....most of the passengers were not taking tickets due to neglegance of ticket issueance.. Also note that today morning i renewed my monthly pass @ 550/- train-cum-bus pass ... due date is today i suppose to renew tomorrow monrning but advance i renewed but that gentlemen those who issuing tickets at Khairatabad Railway Station he renewed today onwards instead tomorrow, when i requested also not listening.... such a lousy service....we are requesting to do tomorrow but no listening and may be not aware of this subject..... Kindly arrange good young and dynamic person those who are having good knowlege in all aspects as Ganesh Ustav period. Kindly inspect the same and do the needful... Moreover Khairatabad Station maintenanfce is the worse... NO PROPER ANNOUNCEMENTS, NO PROPER TOILETS.... NO CLEANING.. ONCE RAINY STARTS ALL DRAINAGE WATER COMES TO KHAIRATABAD STATION ITSELF.... BAD SMELL DUE TO ADJACENT MUNICIPALITY GARRAIGE / DUMPING YARD..... NO PROPER COMMUNICATION...WHETHER TRAIN IS IN TIME OR NOT?????? WHAT IS THE ROLE OF HYDERABAD / SECUNDERABAD DRMS... THEY PREFER TO BEGUMPET / HITECH CITY ONLY INSTEAD KHAIRATABAD... PLEASE NOTE THAT KHAIRATABAD IS THE MAIN STATION.. IMPORTANT TRAINS WERE ARRIVAL / DEPARTURE HEREITSELF... NO PROPER COMMUNICATION... POOR STAFF EVEN NO FIRST AID... 3 MONTHS BACK ONE PERSON INJURED HENCE WE REQUESTED TO ASK FIRST AID BUT NOT AVAILABLE IMMEDIATELY WE CALL TO 108... KINDLY EXPEDITE????? WHAT IS THE ROLE OF DRMS / CHIEF OPERATION MANAGERS??????? WHO IS THE MAINTEANANCE INCHARGE OF KHAIRATABAD STATION.... EVEN THAT TEA STALL IS WORSE... IS IT TEA OR DRINKING WATER?????? AFTER NIGHT HOURS NO SECURITY... EVEN NIGHT WALKERS WERE AFRAIDING WHILE DOING NIGHT DUTY... WHILE GOING TO STATION TO RAJ NAGAR ADJANCE TO KHAIRATABAD... NO SECURITY... NO SUPERVISOR....

I HOPE THE ABOVE IS IN ORDER AND TODAY I LOSS MY ONE DAY TICKET JOUNREY DUE TO NON-PERFORMANCE OF KHAIRATABAD STAFF THOSE WHO ARE ISSUING MMTS TICKETS NOT IN RESERVATION TICKET COUNTER.... THAT COUNTER IS GOOD COMPARED TO MMTS????

KINDLY INSPECT THE SAME ON TOP PRIORITY.......... MOST IMPORATNTLY NO HELP DESK AND NO PROPER ANNOUNCEMENTS... WE FORGET ANNOUNCEMENTS... ATLEAST PROPER INFORMATION IS REQUIRED.. ONLY MTNL PHONE IS THERE BUT STAFF IS USING.... IT SEEMS... I SAW ONE ANNOUNCEMENT COUNTER BOX.. NEVER WORK... WHOSE RESPONSE??? NOBODY IS BOTHERED ABOUT IT??? JUST LIKE CENTRAL GOVT. OFFICE...... WHAT IS THE ROLE OF HYDERABAD DRM....

NO THANKS AND NEED PROPER ACTION AT YOUR END.

C KUMAR
[protected]@gmail.com