[Resolved]  www.Freecharge.com — deduction of balance

Address:Gautam Buddha Nagar, Uttar Pradesh

i have frecharged my sms pack of 56 rupees on [protected] on 16-dec.-2011 on 12:14:29am from www.freecharge.com through SBI ATM CARD but not recieved my sms pack and the balance have detucted from my account..
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Aug 19, 2016
Complaint marked as Resolved 
Verified Support
Feb 21, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,
Greetings from Freecharge.in

Refund for Order id 8911629 has been processed on Dec 16, 2011

Request you to provide snapshot of your statement from Dec 16, 2011 till date so that we can take a follow up with our payment gateway for the same.

Assuring you of best services at all times.

For further queries feel free to write us at http:/www.Freecharge.In/Customersupport/Upload/

Warm Regards,
Freecharge Team
http://www.freecharge.in

Happy Freecharging!!!
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