[Resolved] www.Freecharge.in (Accelyst Solutions Pvt. Ltd.) — Reliance data card not recharged | |||
Hello, I have recharged for reliance netconnect rs.800 through www.Freecharge.In they deducted money but it is not get recharged, I have checked my account with reliance customer care. My reliance modem no. [protected]. They said not done any recharge. Order no.7006643, I have raised complaint in www.Freecharge.In, they saying it is successfully recharged. Please advise on this. Regards srinivasa Rao Was this information helpful? | |||
Sep 19, 2016 Complaint marked as Resolved Verified Support Nov 01, 2011 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Sir, We have issued refund instructions to the payment gateway against Order id:7006643 on 31.10.11 as the transaction was been denied due to some technical error from the operator end.Apologies for the inconvenience Depending upon the turnaround time of your bank you will get the refund automatically into your account (ideally the banks take 3-7 working days to process the refund).We value your relationship with us and would request you to wait till then. For further queries feel free to write us at http:/Www.Freecharge.In/Customersupport/Upload/ ----- Customer Support Team | |||
 1 Comment | |||
Comments
I have received refund, thanks to every body worked on this issue.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
34%
Complaints
2441
Pending
0
Resolved
828
+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051