[Resolved]  Www.futurebazaar.com — Incorrect product delivered

Address:

Mumbai City, Maharashtra

Hi,

This is Vivek Malakar. I ordered a product from Futurebazaar. Order number [protected]. I ordered for "Cinthol Deo Spray Musk 200 ml With 75 ml Deo Spray Free" but they sent me "Cinthol Deo Spray Musk 200 ml With Colgate Max fresh". I ordered the product just to get the Deo free. I sent a mail to them complaining about this but the reply I received is as follows,

"Namaste Vivek,

With reference to your below e-mail, I understand your concern regarding the free product delivered under the order number [protected] against the product "Cinthol Deo Spray Musk 200 ml With 75 ml Deo Spray Free".

As checked, I confirm that we arrange the product directly from the Brand and the same has been sent across to you. I further confirm the such offers are directly provided from the Brand with the different products as a complimentary products and the same has been delivered to you."

And I never expected this from Futurebazaar.

Vivek Malakar.
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