[Resolved]  www.giftstoindia24X7.com — cheating

This company delivers gifts to India. I booked a cake to be sent to a friend on his birthday. The cake shown on the website was good and was worth Rs. 900/-. However, to my dismay some crappy cake from a local bakery was sent to him.
I am very sad because this meant a lot to me emotionally. I urge people not to buy gifts from this company ever
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Aug 14, 2020
Complaint marked as Resolved 
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I agree their Ahmedabad service is pathetic.
Yes many people have complained abt this company
I thought I was the only one who suffered!
Yes they put fotographs of something and deliver something else. I agree that photographs are just representative but the quality of products varies so significantly from what they project and what they deliver.
They are big cheats!
I also felt bad when as an NRI they cheated me when I had sent a gift to my nephew.
They take advantage of the fact that NRIs cant sue them!
This site is not bad at all. This seems more like an attempt to malign the name of this website. I have personally used this website over 5 times in last one year. They have always been excellent. Excellent customer care and excellent service.
These guys are really pathetic.
Who is this sumit? I can see this guy disagreeing to the every complaint about this company.
Looks like the company itself is putting comments in disguise.
This is shame.
Mr.Sumit's comments looks like a marketing camaign rather than a genuine challenging of a complaint.
I am getting a doubt that the company people are publishing these comments under false name to save their face.

Looks what Mr.Sumit has written

"This site is not bad at all. This seems more like an attempt to malign the name of this website. I have personally used this website over 5 times in last one year. They have always been excellent. Excellent customer care and excellent service."
I would highly recommend not to use this site, its a complete fraud. I used this site to send a gift, which was never received on the other end and I got a confirmation mail from these fraud guys saying, that my delivery has been received by the designated person and charged me for the service. On trying to contact them, they suddenly disappeared from online live chat saying there were technical difficulties to connect. I then sent them a mail but they never responded. As per their emblem, they not only charge u for the pretty gifts they show on their site without delivering them, but also tamper the emotions of the people sending them.
I would highly recommend not to use this site, its a complete fraud. I am saying this out of experience. I used this site to send a gift, which was never received on the other end and I got a confirmation mail from these fraud guys saying, that my delivery has been received by the designated person and charged me for the service. On trying to contact them, they suddenly disappeared from online live chat saying there were technical difficulties to connect. I then sent them a mail but they never responded. As per their emblem, they not only charge u for the pretty gifts they show on their site without delivering them, but also tamper the emotions of the people sending them. So Please don't fall for this
pllllllllllllllease dont ever ever nevr send gifts from this site.! why hell ppeople use this site, If they dont want the gifts delivered at right time. I could goto India and give the gift directly by the time this site deliver it. sooooo damn frustrating!
This site is complete fraud site why dont we all file police complaint against them,
they sent crapy cake to my girlfriend in india and charged me premium i would
suggest let us all use our respective mailing list and make people aware not to
use this fraud site GiftstoIndia24X7.com Delivery Fraud and GiftstoIndia24X7.com is Rip off site
Giiftstoindia24X7.com scam gifting
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http://www.hyderabadonlinegifts.com
Hi All,

I had order watch, chocolate and flower for my fiance from this website.

They deliver some local chocoloate..and on the site they displayed ferror rocher.
THey didn't deliver watch and I had to call them and fight with them.

They Agreed on paying money back for the watch but I haven't got money till today.

Its been almost 6 mons.

Dont trust these guys...They dont have ethics.


Thanks,
Dev
Here is my live chat with them:

Ajit How can i help you ?

Rohit : I would like to track my order

Ajit : can i have the order no

Rohit : moreover, I am unable to open your website

Rohit : I can only view this page from history

Rohit : Order Number - GTI76882/2010

Ajit : give me a moment

Ajit : once we ship the product from kolkata we will give u the tracking no

Rohit : Today is supposed to be the shipping date

Ajit : it is a courier-able item and takes three to four working days to receive the gift

Rohit : moreover, I am scared after reading the reviews here: https://www.consumercomplaints.in/complaints/www-giftstoindia24x7-com-c94668.htm...

Ajit : just give me a miment

Ajit : # Brilliant service. I am highly pleased with the service you provided. My gifts were delivered right on time. Keep it up guys! I am really looking forward to use your service in future. - Parmit Kaur, Yorkshire.Sent gifts to his parents in India from Yorkshire on 22nd February, 2009

Ajit : # Great Shopping Site! Thanks for all your support in getting my order placed. My Fiancee received the gift on the Valentine Eve. You guys had the hand in doing this wonder. This is a great site for sending gifts to India. And I will surely te... - Sandeep Pradhan, Marlborough.Sent gifts to his fiancee in India on 13th February, 2010

Rohit : I would highly recommend not to use this site, its a complete fraud. I used this site to send a gift, which was never received on the other end and I got a confirmation mail from these fraud guys saying, that my delivery has been received by the designated person and charged me for the service. On trying to contact them, they suddenly disappeared from online live chat saying there were technical difficulties to connect. I then sent them a mail but they never responded. As per their emblem, they not only charge u for the pretty gifts they show on their site without delivering them, but also tamper the emotions of the people sending them.

Ajit : any more you need sir

Rohit : pllllllllllllllease dont ever ever nevr send gifts from this site.! why hell ppeople use this site, If they dont want the gifts delivered at right time. I could goto India and give the gift directly by the time this site deliver it. sooooo damn frustrating!

Rohit : Hi All, I had order watch, chocolate and flower for my fiance from this website. They deliver some local chocoloate..and on the site they displayed ferror rocher. THey didn't deliver watch and I had to call them and fight with them. They Agreed on paying money back for the watch but I haven't got money till today. Its been almost 6 mons. Dont trust these guys...They dont have ethics. Thanks, Dev

Ajit : # Impressive Service Hi! I used your service to send gifts to my beloved for the special occasion of Valentine's Day. I am highly impressed with the promptness of your service and want to than you for the timely delivery. I am really overwhe... - Ujjwaldeep Seth, Perth.Sent Gifts to Mysore on 11th of February, 2010

Rohit : ok nice little game we played

Rohit : when will you provide the tracking code?

Ajit : dont worry sir your order will surely be delivered

Ajit : posite and negative are the aspects of each and every thing

Rohit : Also, i would like you to order 5 voucher of Rs 100 if possible

Rohit : instead of delivering single voucher of Rs 500

Ajit : lets take the positive not the negative

Rohit : since I wont like to spend voucher on same time

Ajit : ok . we confirmed you the same few minute back

Rohit : Just make sure you order 5 voucher of Rs 100 and not single voucher of Rs 500

Ajit : we will provide you the tracking number very shortly

Rohit : if possible

Ajit : ok sir

Rohit : and I would prefer if I recieve my tem on or before 2 March
NEVER EVER ORDER ANYTHING FROM GiftsToIndia24x7 IF YOU ARE ORDERING FROM COUNTRIES OTHER THAN INDIA

I have tried to order Taj food vouchers [categorize under Gift Vouchers) for my parents and when I tried to make a payment and there it goes... I was not able to pay the amount with ANY of my credit cards. I've tried visa, master, discover (which was listed in their accepted credit cards but not surprisingly in the table, while making actual payment), Amex.

And then someone called from customer service and makes things more complicated by saying that their system DOESN'T ACCEPT INTERNATIONAL credit cards (I wonder why the hell are they doing business then with overseas customer???!!!) and I must create Paypal account to make a payment.

I said OK... let's just try it and voila... it didn't accept the discount code now... so I contacted customer service through chat and after wasting about 30 minutes all they were able to say is PAYPAL SITE MIGHT BE TOO BUSY TRY TO MAKE PAYMENT LATER... I think one thing they should know before giving such stupid reason is the customer whom they are talking to might be in a technology field and know better than them, so YOU CAN'T FOOL ALL THE CUSTOMERS WITH SILLY EXCUSES.

And once your order is stored in their system, unless you make a payment there's no easy way to cancel it, so be prepared to receive annoying calls from customer service who claims to make things easier for you and end-up making worse.

I think they should remove crap like 'Delivering Emotions not Gifts !' from their website.


Finally sent Taj food vouchers from other site ahmedabadcity.com and things go zip-zap-zoom and way easier.

I will never ever recommend any of my friends or family members to use GiftsToIndia24x7
 Gifts to India, Flowers to India, Cakes to India, Same Day delivery all over india
 http://www.indiaflowermall.com
Gifts to Sri Lanka, Flowers to Sri Lanka, Cakes to Sri Lanka, Same Day delivery all over Sri Lanka and colombo
http://www.lankaflorist.com
DO NOT ORDER ANYTHING FROM GIFTSTOINDIA24X7.
Completely Fraud and disappointing!!

I ordered Flower and Fruits basket.The order was exactly something like this "Basket arrangement of 6 Yellow Gerberas with seasonal fruits like 1/2 Kg. Pear, 1/2 Kg. Apples, 1/2 Kg. Kiwis, 6 Pcs. Oranges."


Guess what did they sent? 1kg FRUITS ONLY with spoils peaches !!! WTF!! And it cost me Rs.895.00. So, i didn't hesitate to put a complained to them and ask to redelivery what i hv purchased...they called me and negotiate that they will send Flower + 1kg of fruits...

After all those complained, again guess what did they delivered? Those Garberas turn to 6 Rose instead!! Hoi Owner of GiftstoIndia24x7, i'm not stupid, i know the prices of flowers!!! Rose are much more cheaper than Garberas! How dare they change from Garberas to Rose without telling me despite i have complained. Well, I'm here to advise, to those people out there that planning to order from this website, forget about it!! They are just making money and good in presentation.

YOU SUCKS "GIFTSTOINDIA24x7". May god made your business bankrupt one day. Eating people money this way will not be forever, believe this!!
**Purchased on 26 Jun 2010**
 Gifts to Chennai, Flowers to Chennai, Cakes to Chennai, Same Day delivery all over Chennai
visit  http://www.chennaionlinegifts.com
I regret not reading all these comments before sending gift to my friend. They are liars and cheaters, spoiled the occasion, did not deliver the same day, did not deliver the same quality and then lying to defend themselves

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