[Resolved]  www.kyazoonga.com / IPL match Tickets — refund of failed transaction

Address:

Raigad, Maharashtra

Dear Sir,

I was trying to book 10 tickets for Pune Vs Delhi - IPl match on 14th April 2011 from Kyazoonga.
Due to some reason transaction was incomplete but the payment was deducted from my account.
I immediately contacted kya Zoonga Customer Care they said me i have to write a mail to "[protected]@kyazoonga.com" and in 7 working days i will get back my money.

Its more than 40 days now i have not received any payment.I had sent many mails to kyazoonga. After so many mails they replied to mail dated 16th may 2011 that "they investigated and found that transaction was incomplete and i have to follow with my bank"

I forwarded same mail to HDFC bank and requested them to revert back my money. bank replied me dated 17 may 2011 that " Bank play a role of facilitator and i have to follow up with kyazoonga only"

HDFC reply i forwarded to kyazoonga and asked for the clarification dated 17 may 2011. Still no plan of action from there end. I told them in every mail that i will lodge a complaint against them, they are not bother about any complaints against their name.

Total amount 2637.80

I am attaching the account statement for your reference.


Regards
Asif Dhalait
[protected]