[Resolved]  www.tikona.in — Very Very Poor and Untrustworthy service

Address:Pune, Maharashtra

Dear Sir,

My friend has applied for TIKONA (wired) Broadband. The connection was installed nearly a month ago. He is staying in Ravet. Since installation the connection is working for few days only i.e. 10%. he has called many technicians/seniors in Tikona.in. They told that there is problem in the device which is installed on the terrace. But no one is coming to replace the device.

At-last my friend is complaining to this forum and within few days to the Ministry of Communication & IT.

1. Service very-very poor.
2. I appeal to the public; do not g for this brand.

Regards,

Sharma
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

after a strong message, tikona has solved the problem. He is happy but says "wait and watch for 10 days". Pl. revive your technical support.

Regards,
user name:
[protected]
Tikona team is consistently maintaining their useless support teams and escalations method. After a month of followup i had to terminate my connection.

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