[Resolved]  Yatra.com — Ticketing error

Address:

Mumbai City, Maharashtra

Yatra e-Ticket for booking [protected] for journey Mumbai-Goa-Mumbai on 8th Aug 2010

I booked a return ticket ( Mumbai-Goa-Mumbai) vide reference e-Ticket [protected] from Yatra.com. Since the work involved just a small meeting at Goa airport itself, both onward and and return journey tickets were booked for 8th Aug 2010. The onward journey by Go air was accordingly performed at 6 am in morning.
When i turned up to Kingfisher airlines for return journey, i was shocked to be informed that the jouney was for 3 am and before the onward jouney itself though the yatra itinerary (copy of which is available with me) showed it as return journey. My question is how how return journey can be before onward journey.

Since in bookings return journey options are available after selecting onward journey options and always after onward jouney, i never suspected that this would happen.

Yatra team says that this is very much possible and their system can book x to y to x ticket in such a way that y to x is before x to y.

I have never seen such thing happening before. In case Yatra is at fault they should reimburse me for the alternate return ticket.

VSChaubey