[Resolved]  You Telecom — ISP Fooling people with high plan but no speed

I have recently shifted to Vasant Vihar Society, where i contact local person and give me YOU TELECOM,
Please below is mail send to YOU TELECOM but no action "

Explanation ;- I have been facing problem with YOUTelecom since day One. Very Worst & not acceptable service. People are not at all interested to carry & resolve issue..
I have followingup & making calls everyday to resolve issue with speed with your callcenter ..but non of engineer is coming at my place to solve the issue.

Intially , i was given commitement of connection activation with 48 Hrs but YOU telecom failed to provide service .( Account got activiated with in 72 hrs.)

Second , Biggest issue is SPEED , i have taken plan of 512 Kbps unlimited where download speed need to be appro 45 to 60 kbps..( 80 % ) but i am getting speed of 6 - 8 Kbps which is not at all acceptable .

I means you people are taking money in the name of high speed & giving them low speed package...Are you people bluffing ? .. I am paying 850 rs .& u r giving me speed worth of nothing....if i go for Reliance dailup or tata datacard ...i get a good speed of minimum 10 -12 kbps...but you people are cheating...

None of ISP providers has maintain any restriction for download site like Songs.pk...but YOU Telecom engineer updated me with blunder news that YOU telecom restricts this download sites...

Resolving such a small issue , you people are taking 3 working days ...(which can be resolve within 2 hrs if you people have skilled engineer or good monitoring system ) "

In response, they are not at ready to provide service or improve service.. Is this way to fool customer...