[Resolved]  You Telecom — Worst Internet Services

I am building a directory of people who having pending refunds and or complaints against You, please provide your email id, i will sue these
They made me buy a new connection with the promise that Rs 3000 deposite given 7 years

ago will be returned in lieu of the old modem. I was supposed to get a cheque within 45

days but it has been 80 days now and they didnt even bother to call. When it was time to

collect cheque for new account this cheat bihari Harkishan youtele sales executive reached

my home thrice within 10 minutes each. Now he can't even pick up my phone let alone

returning back my modem. Now their backoffice says that there was no deposit on my

account and it was all installation and plan charges. And then they made another excuse

that the old modem was registered to my father and the new one is to me, so we cannot

get refund back or the modem back. So they have kept the Rs 3000 they sold me the

modem for plus they have snatched away the modem too and are calling teh Rs 3000 as

non-refundable now. The day this cheat UP-Bihari bhaiyya came to our house i had made

everything clear, this is our 7 year old modem, it was registered to my dad under the same

current address, so the can check all the details of teh old account, i told him then only that

we dont have a 7 year old piece of paper and there is no receipt that we had got for teh Rs

3000. He said no problem i have got refunds for 9-10 people in this eyar exactly this

modem, just take a new conn, once your new conn gets registerd on the old connections

address the old account will get deactivated, i will send the guy to collect modem, he will

give receipt, you will getcheque within 45 days. I asked him what if for any reason the

cheque doesnt come, he assured me "aayega heee" as he has done this for 9-10 people

too, a lie as ive now found out they are not willing to give me contact numbers or details

about who all have got their refunds, i think this company thinks its okay to not give back

refunds, that government or police will do nothing and they can continue cheating. I called

him today and then he hung up and has kept his phone off. I got his seniors number from

customer care. Still same again with him too. I kept acalling until i got an answer, finally a

third person wpicked the phone, he said he is not from you, he is from anurag telecom a

you telecom channel partner or something, i spoke everything to him in a debate format,

after the end of the conversation he had nothing to defend you with, he said give us 4-5

days time (like a banker he even calculatd the sunday holiday coming and he wanted

wotking days) till then i should not call and keep complaining and asking for answers. but i

dont expct anythin to happen after 4-5 daysd. they expect me to cool off, ge busy with

other things and forget about this money, fraud and complaint. But i wont. Im going

striaght to Surat Consumer Court and also an agnecy that deals with consumer redressal

issues. I will keep you all informed. Let us join hands and seek damages and compensation

for time spent collectively from these .

Cheers,
Karan Bhatia
[protected]
[protected]

evs.[protected]@youtele.com, rajendra.[protected]@youtele.com,

randeep.[protected]@youtele.com, r.[protected]@youtele.com, yashas.[protected]@youtele.com,

girish.[protected]@youtele.com, vk.[protected]@youtele.com, jai.[protected]@youtele.com,

ram.[protected]@youtele.com, ch.[protected]@youtele.com, rajesh.[protected]@youtele.com,

ravi.[protected]@youtele.com, k.[protected]@youtele.com, Colin.[protected]@youtele.com,

[protected]@youtelecom.com.br, heloisa.[protected]@youtele.br

evs.[protected]@in.iqara.net,
rajendra.[protected]@in.iqara.net,
randeep.[protected]@in.iqara.net,
r.[protected]@in.iqara.net,
yashas.[protected]@in.iqara.net,
girish.[protected]@in.iqara.net,
vk.[protected]@in.iqara.net,
jai.[protected]@in.iqara.net,
ram.[protected]@in.iqara.net,
ch.[protected]@in.iqara.net,
rajesh.[protected]@in.iqara.net,
ravi.[protected]@in.iqara.net,
k.[protected]@in.iqara.net
Colin.[protected]@iqara.com,
[protected]@iqaratelecom.com.br,
heloisa.[protected]@iqara.com.br


You Telecom India Pvt. Ltd.
ISP Member Details

Address: Plot no 54, Marol Co-operative Industrial Estate, Makwana Andheri (E), Mumbai :

400059

Phone No: +[protected]

Fax No: +[protected]

URL: www.youtele.com (External website that opens in a new window)

AS No: 18207
ISP Contacts
ISP Contact Details Name Phone No. Email
Mr. G R Sridhar +[protected] gr.[protected]@youtelecom.com

Finally You Telecom has improved their customer service wonderfully, now everytime i call they answer most courteously and even their internet service works great. I think the direct dialer is better than installing YouConnect, as even when a disconnect happens the dialer automatically redials and connects back within 3 seconds. You Telecom has really improved a lot since i wrote the above complaint. Piece of customer service agents like that of Tata should try and learn from the CS of You Telecom.