[Resolved] You Telecom — speed issue | |
i have subscribed to the 512 kbps broadband connection from you telecom. however my browsing speed is pathetically slow and mostly fluctuating between 170 - 420 kbps. the service department instructs the engineer to visit microsoft.com or download.com and shows me the download speed. they refuse to access speedtest / pingtest sites and infact the speedtest on their own site shows the speed as 170 - 400 kbps. the engineer is instructed to inform that the speed test on their own website is only for connection speeds of 2 mbps subscription. AMAZING part is i get a sms informing me that my complaint is RESOLVED!!!! how do i ensure they confirm to their promise of 512 kbps. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 89 1337 7212 [Vishakapatnam]
+91 12 4337 7212 [Gurgaon]
+91 40 4756 0260 [Pune]
Plot No 54, Marol Co-Op Industrial Area, Makwana, Mumbai, Maharashtra, India - 400059
Kindly send us the account details for your connection and we shall revert back to you on earliest .
Regards
Heena Parmar
Customer Care Department