Zest From Mahindra Holidays — ILlegal transaction on my membership. Open Fraud.

Address:Bangalore, Karnataka

GUYS,
DONT EVER EVER OPT FOR THIS MEMBERSHIP!!!!!!!!!!!! THEY ARE A TOTAL FRAUD. YOU WONT GET YOUR MONEY BACK. A Zest sales rep had approached me 2 months back in Jun 2012 for taking membership in a mall. When I said I was sorry and cant take on the spot decision, he encouraged me to fill up a form and sign and said that he would not use it without consent(in the terms of 'preserving Club Mahindra's name') and gave me till monday to confirm.

The following Monday When I sent the mail saying that I had thought about it but still the membership didnt suit me, he called me and said that he would cancel the membership promptly and offered a one time holiday pack of 4 nights 5 days for Rs. 9,200 instead. When I asked that this was not at all in the terms and conditions, he once again said this was a special offer. I still havent even thought of taking it. I HAD GIVEN NO CONSENT, BUT HE WENT AHEAD AND CHARGED MY CARD.

Now I see I have been fooled by their rep. THIS IS OUTRIGHT FRAUD AND CUSTOMER ABUSE. FOR TWO MONTHS I HAVE REPEATEDLY COMPLAINED TO ZEST CUSTOMER CARE AND CALLED THEIR OFFICE. THEY DONT DO ANY RESPONSE. ALL THIS IS AN OUTRIGHT EYEWASH. THEY DONT INITIATE ANY ACTION WHATSOEVER. THEY ARE USING THE BANNER OF MAHINDRA TO LOOT THE COMMON MAN.
DO NOT EVER GO FOR THIS!!!!!
Regards,
Rajeev Ganesh.
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Zest Holidays — Wrong transactions

Membership ID for Zest Holidays[protected]

I had intiated the memeber ship by paying Rs 8,000. Then had asked for the 4 years EMI.
In Novemeber there was first deduction of EMI in my account for Rs. 3570 on 12th and again 2nd deduction was made for Rs 4,025 on 13th as per the EMI it suppose to be only Rs.3570. Due to these 2 deduction I had to undergo so much of problems in my bank transactions and asked Zes to stop the deduction from that day and revert back all the money.
After that i have sent several mails and done calls I have not got any guidance towards this. Can someone help me to get this sorted.
Dear Sir,

Thank you for voicing out your concerns through Consumercomplaints.

I have forwarded your request to the concerned department. You will be contacted in the next 48 hours.

Regards

Indira
Member Relations

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