[Resolved]  Zip Cash — Poor service/ in -inordinate delay

Address:Chennai, Tamil Nadu

To Highest Official
Zip Cash
Mumbai


1, My mobile number is [protected] and i had vide online adviced recharge for Rs200/ from Airtel Service provider on 11/4/2012. I got instant message stating that recharge will be done within 24 hrs ( code provided in SMS IS - PZSIN5

2, From the same mobile no i had vide online adviced recharge for Rs80/ from Airtel service provider on 12/4/2012 for [protected] mobile and i got instant message that recharge will be done with in 24 hrs.( code provided in SMS - PZSPWD)

TODAY IT IS BEYOND 24 HRS THEY HAVE NOT RESPONDED.

3, I called up thier Customer care at 9.45 am - 13.4.12 and spoke to Neelam Pande, she was blank and unable to tell the status, all she said Airtel recharge is done on OFFLINE. aND TILL NOW IT IS 10.15 AM , she has replied back .

Zip cash is not able to provide service even within 24 hrs and to Airtel recharge it is pathetic

May i request consumers to be careful whilst dealing with Zip - cash- if delay is not a problem one can go Ahead

I am yet to get recharge, till now

Y.C.NARENDRA BABU
[protected]
[protected]@rediffmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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zip cash — Customer care not picking call, Unable to use my Amazon Voucher

I have 500 INR as amazon eVoucher in my account. My mobile number is[protected]. I didn't receive any voucher code on my mobile or e-mail id. I tried calling customer care 5 to 6 times, but no one cares to answer.

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    Tamil Nadu
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