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CompuIndia Complaints & Reviews

www.compuindia.com
1.9
Updated: May 11, 2020
Complaints 53
Resolved
18
Unresolved
35
So far, so good. CompuIndia is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope CompuIndia will keep up the work and continue to help more customers with their concerns even better 🤝
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A
anantanimesh
from Roorkee, Uttarakhand
Oct 27, 2016
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Order no. 300225353- delay in refund

Address: Chennai, Tamil Nadu, 600077
Website: www.compuindia.com

Order no.[protected]. I placed my order on 12th of october and then it was cancelled since cod is not available in this area. I am yet to receive the refund. I have called your representatives multiple times and the response has always been that it is in process. It has been 2 weeks since this refund is due and you are saying that it will take one more week. This is how you treat your customers. I am a college student and the money belongs...
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A
abdul sameeie
from Neyyattinkara, Kerala
Oct 15, 2016
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Refund not processed after 21 working days

Address: 600077
Website: www.compuindia.com

I had placed an order for Dell Laptop and i was guaranteed delivery within 2 days. Even after 3 weeks i was not delivered the laptop. So i cancelled the order and after speaking to the customer support, they told that the refund will processed in 10-12 days. Now it has been 21 working days, excluding the holidays and i have not got my money back. The service is pathetic, they are not able to deliver the product or provide the simple service....
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R
Rashmi Gangwar
from Roorkee, Uttarakhand
Oct 12, 2016
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Wrong battery received and not replacing

Address: Haridwar, Uttarakhand, 247667
Website: www.compuindia.com

Some days back i order dell vostro 2520 battery from dell store my order no[protected]. I order because the image online was the same battery i want. the online invoice also mentioned dell vostro 2520 6 cell battery. but when i received the battery was not of vostro 2520 instead it was inspiron14/15 6 cell battery and the invoice bill also says dell inspiron 6 cell battery. when i lodge the complaint about this they say they have send me the...
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N
Nitin9544
Oct 6, 2016
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Refund not received

Address: New Delhi, Delhi, 110024
Website: www.compuindia.com

I made a transaction of 39390 on 8th september for a laptop from compuindia but due to some obvious reasons i cancelled my order, i was trying to get in touch with compuindia team but there service is so pathetic no matter how many times i tried there number, i was still not able to talk to any of there executive to know the status. Finally i sent a mail to them and cancelled my order and they confirmed me that cancellation has been done...
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A
ArupNath
from Bengaluru, Karnataka
Sep 26, 2016
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Unreasonable delay in delivery of order number 300220202

Address: Chennai, Tamil Nadu
Website: www.compuindia.com

Hi,

It is almost three weeks since I had placed my order number[protected] but my order still hasn't been deilvered. I have followed up multiple times over the past two weeks with no clear cut response and delaying tactics or just clear cut lies. I was told last week over the phone that my order would be delivered by Saturday the 24th but it still hasnt' been delivered and I am having to follow up again.

The...
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V
vishalboob
Sep 15, 2016
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Non delivery of a purchased product

Address: 600077
Website: www.compuindia.com

I have purchased a Dell 2-in-1 Inspiron series laptop from www.compuindia.com on 26-Aug-2016. Till date I haven't heard anything on shipment from their side. After trying a number of times on the toll free number on their website, I always get a busy tone there. Also, their email id for customer care does not respond to any query.

Its frustrating after about 20 days of purchase if one does not get any product. As the Dell mentions...
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D
Dr Vineet
from Noida, Uttar Pradesh
Sep 14, 2016
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Delayed service and non responding customer care number

Address: 110092
Website: www.compuindia.com

Received today my DELL XPS ordered 10 days back. The website of compuindia guarantees dispatch in 24 hours and delivery in 4-5 days.
customer care number never ever responds. You cant speak to anyone ever on it. However, they respond promptly to mail.
The company is probably facing some internal problems. But it seems a genuine company as the product delivered is upto the mark.
I had exchanged 19 communications on...
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C
Chithra kallur s
from Bengaluru, Karnataka
Aug 30, 2016
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Extended warranty not updated with Dell

Address: 560003

Order no.[protected]
Order date - february 6, 2015 6:45:36 pm ist
Billing information:
Chithra k s
No 32 ii main road palace guttahalli bangalore
No 32 ii main road palace guttahalli bangalore
Bangalore, karnataka, 560003
India
T: [protected]

Item sku qty
Additional 2 yrs. nbd onsite service warranty now at war2yr0018 1
Subtotal rs.1, 299.00
Grand...
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M
madhusudan198
from Delhi, Delhi
Aug 17, 2016
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Dell studio 1558 6 cell battery - is not working

Address: 560072
Website: www.compuindia.com

I have ordered dell studio 1558 6 cell battery on jul 14, 2016 1:03:39 pm and order number is[protected]. I received the order and it was not working.
I mail back to cumpuindia and informed that product is not working. They asked me to contact technical support team. I have contacted and they replied this battery is not under warranty and can not be replaced. I tried calling cumpuindia customer care, not connecting

Why...
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G
Gundamaiah Annamaina
from Chennai, Tamil Nadu
Jul 18, 2016
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Resolved

Laptop not yet received from compuindia

Hi

I ordered dell 5559 laptop on 13th july 2016. and the order no.[protected]. i got message that it was shipped on 14th july 2016. but still it was not yet delivered to me.

I got a mail from compuindia on 14th july that it will deilver the order with 3-4 working days.

If you are not able to deliver it please refund the amount that i paid (rs.53990)....
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T
tijus
from Shillong, Meghalaya
Jun 23, 2016
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Received broken laptop after 14 days

Address: 793003
Website: www.compuindia.com

Dear Sir,
Kindly note the following which is self explanatory. Kindly intervene.


To Compuindia.com

It is with great disappointment I inform you the following.
I ordered for a Dell Laptop (Inspiron 15 3543: 5th Gen Intel I5 etc: order no[protected] on June 11, 2016. The laptop has been received by me this morning from Latumkhra Post Office, Shillong. I was really surprised to note that the...
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A
Ar Aadya Sinha
from Lucknow, Uttar Pradesh
May 25, 2016
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Logitech wireless mouse- b175

Address: Thane, Maharashtra, 421302
Website: COMPUINDIA.COM

- order no.[protected], order date: 15 april 2016, service tag - acclo0012
- service provider - gng electronics pvt. Ltd, thane-421302
- wireless mouse has some defect at space where battery is placed, its loose and not working.
- product is defective from the first day i have received the product and i lodge a complaint immediately, send the email regarding the incident but no action taken till today. The customer support...
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G
gaura11
from Delhi, Delhi
May 11, 2016
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Fraud company

Address: New Delhi, Delhi, 110014
Website: compuindia.com

I have purchase laptop from compuindia against order number:[protected] dtd 27.04.2016. they provide me the defaulty laptop. Warranty will be covered till 19.12.2016 but i have bought that product on 27.04.2016. one day in am used the keyboard is not working other day the wifi is not working. many time call & mail send to them but they not replied from my mail.
we are middle class people so 54000 is to much for us .

please...
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P
Probal Datta
from Kolkata, West Bengal
Apr 5, 2016
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Warranty issue of dell laptop

Address: 560048
Website: www.compuindia.com

I have bought a dell laptop (Vostro 3446) on 10th july 2015 from a online store named http://www. compuindia.com/ located bengaluru. Now i have found some problem in this product.. But when i contact at dell service center they tell me that your product is out of warrenty. I have call compuindia several times. They always say that we will upgrade your warrenty asap. But no upgrade.
I think it is a old or second hand product. Please...
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B
biplab1983
Mar 1, 2016
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Booked laptop not in stock and payment received

Address: 560048
Website: www.compuindia.com

Dear Sir,
We have purchased one dell laptop from your site.
At the time of purchasing it was in stock.
Below is the order no.[protected].
Today there was a call from your side [protected] and they told the laptop is out of stock.
I don't know what type of service you provided but this is not acceptable.
I need the laptop which I bought or refund me the value which I have paid through credit card 27890/-...
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I
indian coder
Feb 16, 2016
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Cash back not refund 4 month over

Address: Gurgaon, Haryana, 122001
Website: compuindia.com

I purchased dell laptop on festive offers sbi card holder get cash back within 21 days but now 4 months complete i have not received cash back order no is[protected] dell sales man mr avinash is doing fraud and compuindia help line no closed [protected] kindly refund my money urgently mr momin in compuindia is also fraud guy they all doing fraud on money...
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A
ajaykumargond
from Farakka, West Bengal
Oct 29, 2015
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Regarding payment confirmation

Address: Kolkata, West Bengal, 700047
Website: www.compuindia.com

I have order a laptop dell inspiron 5547 on 9/10/2015 from www.compuindia.com.i have made payment from my debit card of rs.12990/- and rest amount i have to pay cash on delivery but they are not confirming my payment and they told me to send passbook detail.when i send them my passbook detail then they are not repling to mail and not receiving my call.i visited bank they told me your transaction is successfull but compuindia is not taking...
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K
KARUNESH MITTAL
from Mumbai, Maharashtra
Oct 27, 2015
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Inspiron 5547

Address: Faridabad, Haryana, 121003

I bought the above model of the laptop on[protected] through online order and was delivered to me on[protected] but the laptop is defective and on contacting dell they refused to replace the laptop and asked me to get in touch with the compuindia. I tried their call center number but was never answered. Then I visited their facility in Bangalore and there Mr. Madan assured me that they will replace the laptop. Till date they have neither...
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M
monu1
from Delhi, Delhi
Oct 23, 2015
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Regarding refund of advance amount paid

Address: 560048
Website: www.compuindia.com

Dear sir, This is to inform you that I made an order of New Dell Inspiron 15 5558 Laptop (order no.[protected] on 17 october 2015 under Cash On Delivery option. The cost of the order was rs. 56, 990/. I've already paid advance amount Rs. 6, 990 (as it was stated in the scheme that amount exceeding limit of rs. 50, 000 should be paid in advance whereas rest of the amount is to be paid when the product delieverd). Sir, since the order...
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N
nitin.iiitm
from Noida, Uttar Pradesh
Oct 20, 2015
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Refund against a COD order of Inspiron Laptop

Address: Bangalore, Karnataka, 560048
Website: www.compuindia.com

I ordered a Dell Inspiron 15 laptop with order ID #[protected] with Cash On Delivery as payment option. The whole sum amount to[protected] laptop price + 1999 accidental warranty). In COD option I had paid 8989 rupees by debit card and rest 50, 000 to be paid during delivery. After 3 days of order there was no update from compuindia, on asking it was informed me that they cannot process the order and cannot deliver the order to me through...
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