[Resolved]  CompuIndia — Refund against a COD order of Inspiron Laptop

Address:	Bangalore, Karnataka, 560048
Website:	www.compuindia.com

I ordered a Dell Inspiron 15 laptop with order ID #[protected] with Cash On Delivery as payment option. The whole sum amount to[protected] laptop price + 1999 accidental warranty). In COD option I had paid 8989 rupees by debit card and rest 50, 000 to be paid during delivery. After 3 days of order there was no update from compuindia, on asking it was informed me that they cannot process the order and cannot deliver the order to me through COD and I had to cancel the order and reorder with full amount prepaid. I asked them to cancel the order and return the amount and then I will order a new one. It was promised to me that the refund will be made to me within 7 days. It is now 9 days and I received partial refund of only 6990 instead of 8989 which I paid. Please go though the matter and sort out the issue. The compuindia and its services are pathetic with no prior information being given to customer. I was not informed beforehand that in Noida, they cannot process the order as COD before making the payment.