[Resolved]  Airtel DTH HD Plus — Airtel DTH HD plus online purchase and got cheated

hi every one just want to create a awareness of online booking of airtel dtv.. i am from chennai booked the airtel DTV HD Plus ID [protected] on April 22, 2013 Sunday, i was guided by airtel CC to do the payment by doing it TWO times in credit card (2*2990=5980) because of wrong messege i got in the confirmation screen.

After payment the CC gave assurance that the installation will get done with in 48 hrs. with bit luck today i got a call from airtel technician for installation but he told like they dont have stock for remote controll for that hd PLUS SET TOP BOX he also told that previous customer also had the same problem in getting the remote he is wating for 1 month, i also asked without the stock availability how they gave assurance they installation will be done with in 48 hrs ?, today was wost day after all i tried 9 times almost spend a hr to reached airtel DTV CC( DAILED 12148) n [protected] spoke regarding booking cancellation and refund my money noN of the responded a single word regarding this time, i have list of CC people voice recorded
when i play back its really craZy about the response they gave AND TRNFERING call to his higher authority got dropped not picked up.. few of the cc speaks hindi even though i select english language IVRS and droped the call.. this really wost ...

how can we use a DTV without a remote ?
they not even registered a complain or took a request from me for booking cancellation or remote stock avilable.

i know this will create a awarness to people how lazy and doing a online booking and dont like to use the DTH without remote.