Continental Club Holidays — making false statement

Address:

#227 2nd floor ring mall sector 3 rohini delhi, North West Delhi, Delhi, 110085

Sir, I have purchased a 9night/11days package from continental holiday club at 227, 2nd floor ring mall sector 3. On 22-6-18, I and my wife asked them about what facility can they provide us. They told us these facility below
1. Free Pickup and drop from station to hotel and hotel to station
2.free guide for site seeing with vechile
3.ticket for journey via train/air but we have to pay.
But, now they denied to make tickets while I agree to pay.
And they also denied to avail pickup and drop facility at destination. When I ask they told me to pay for fuel.
And also pay for guide vehicle fuel charge.
When I talk to Mr Aalam manager at cch branch. He ask me that does I have any written proof for above facility. When I call those two guys Mr sajid (executive) and Mr Mohak Jain (manager at that time) also agree that they told me about above facility will be provided by cch.
I don't use any packages. I call so many times to Mr Aalam and also call miss Neha countinue 27 June to 30 June but both of them not picking up my phone.
I went to branch to know reason why I am being harassed. But satisfied answer given to me. I send a email at [protected]@gmail.Com for cancellation of membership but no response from their side. Also not picking up my phone. Mr Aalam denied to refund my money on phone.