[Resolved] Country Holiday Inn Suites — fake promises of this company harsses me .dont listen queries .don't send geniue replies of my query
S.a.s.nagar (mohali), Punjab, India
Momoney garg on Oct 17, 2018
I am holding the membership of country holidays inn and suites and my membership id is CHISPH773157 . This Company have cheated to me 3 times. I had lost confidence in your ability to provide services in long term. Now Company always call to submit rest of amount by giving discount to trap.But they dont listen your problems. Queries. They always said compliant team is different.they will call you very soon. They dont Call us . they don't even pick our calls.Customer care always busy
This package of 90000 was tried to sell me on 19 febuary in 80000/- on Full payment to trap .i paid half payment 40000/-
Sales team always talks about Five Star Five Star Hotel facility to trap us.
1 ..On Booking of first time 24 feb they offered me very worst hotel not even 3 star category on chis reservation team.
Sales person again assured me to provide 100 percent best facility.
2 On Second Booking . they offered hotels. And want AMC Charges (7000+GST ) in advance. But Sales time and as per agreement AMC should be paid after one year . They had not provided me even one night stay in 40000/- . Every time they broke promise and Don’t pick up calls easily .Company need 2 weeks minimum to book hotels. Because they don’t pick calls usually and for requirements / confirmation process of booking..
3 Almost one month later. Company employee called me by this[protected] . After Long Conservation I requested give me 10 nights in my given amount 40000/- .he wanted more time to talk senior . and in evening he said company is agreed to give me 10 nights in paid amount 40000/- and you will be received confirmation email regarding this in short time.
After 2 days passed company did not send any mail . even till now after so many mails sent to company.
In phone talking with this company always null and wastage to time because they always fake promised and laird.
please connect through email and let us together to go for a legal suit for realizing our hard earned money. And Suggest me what should I do. ?
My resolution is refund my hard money and if not . provide the better facility and Dont Cheat us.
Complaint marked as Resolved Jan 11, 2019
I Got all paid amount after many emails, complaints, calls or other action etc.. Now I withdraw my compliant.
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