[Resolved] Country Vacations — Adjust the amount of booking cancellation | |||
My membership number is mlm3187. I did booking by paying rs. 7000 in 2012 and due to unavoidable circumstances i cancelled my booking. When i ask for refund, she told that refund can not be given. The money can be adjusted for your future booking. She adjusted rs.2800 for one of the booking but when i asked to adjust remaining 4200, she is telling that it can not adjusted. Could you please look into this issue? Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Sep 18, 2015 Country Vacations Customer Care's response Dear Member,
Good Afternoon! We have gone through your queries and understood that you have been not given full information. We are sending more than 2000 members every month for holidays across our properties and exchange partner properties. Yearly approx. we are sending more than 30000 members and more than 1 lakh room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
Download our Android & iOS based Country Club App from Google Play store for real time bookings and information about our events along with all properties details across the globe. Click below link
https://play.google.com/store/apps/details?id=com.ccil&hl=en
One more Information we would like to give you that we have now our presence in Malaysia and you can opt for a holiday there too.
For further any queries please login to our below mentioned portal link and give your complete membership details.
You can also reach us on below numbers and e-mail Ids
For Country Vacations membership call us on:[protected]/67484444
E-mail Us On: [protected]@countryvacationsmail.com
Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership
Best Regards,
Response Team.
Country Club Hospitality and Holidays
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Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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