[Resolved]  Country Vacations — cancellation of Country club Membership

Address:

Bangalore, Karnataka

Dear Sir/Madam, This is to inform you about a biggest fraud/Scam run by Country Vacations/ Country Club India Limited. I become a member of country vacations on 3/04/15 in Bangalore. First they called the people by saying you won a free gift voucher of 6N and 7D holiday package. For collecting that gift you need to come to our office and no need to pay anything. After reaching their, they started giving presentation for more than one and half hour, about country club country vacation in which they spoke about lot of facilities and by luring the people asked them to sign the agreement and not providing enough time to read that agreement fully .Addition to that they will say you will receive one more copy of agreement with the same benefit which we had explained. But we will never receive any other copy of agreement at all. When I go through agreement it is totally opposite what they had explained. I paid 65000 to join their membership now I want to cancel my membership and get the sum of Rs 65000 (I paid via credit card on 3rd April 2015 @ 7:30PM ) back to me because of the following reason 1)The sales people made a falls statement by telling us about if I pay through credit card they will give 18 installments from country club and there will be 0% interest & no Processing fee or service charge as they have some tie ups with HDFC bank. However after swiping the card sales person came and told me that their tie up with HDFC has ended and they are charging 15% interest if country club convert the EMI and if I convert the EMI I will get 11% interest and he insisted me to convert. • 2) Sales person told me that for vacation I can accommodate up to 12 people using my membership anytime only thing is I have to pay 1400 tax while travelling once in a year along with the Annual maintenance charge of 5000 and 1st year AMC will be waved off • 3) Sales person also committed that he will give complimentary 1 vacation with food and accommodation completely free anywhere in India along with the regular vacation so that 1st year I can go holiday twice. • 4)Life time membership will be provided so that we can use SPA, Fitness center and party hall can use life time with free of cost but later got to know that spa is only for 1 year and they will give 30 vouchers, to avail this voucher I have to 12% tax or minimum 350 per voucher. They dint even give me time to think by saying today is the last day for offer and collected my ID proofs and swiped my card before i read the agreement. we had almost 4 hour discussions about the offer so thought will go home and check the agreement and got shocked, nothing was mentioned about the offers what I have been told by the sales manager at Shankar math branch Banaglore.I called the sales person to enquire he told me that i will get it at the time of booking but I asked him to give in written form as i can’t trust you people but he disconnected my call by saying he will call me back. i dint get any call and i went to their place to meet him but he dint even bother to come out and meet me other lady came and told me to go to their shivaji nagar Head office and meet customer care manager [Thilagavati]. I went and met Thilagavati and she suggested me to write a mail and she will help me in providing all the benefits whatever their sales people promised me but she can’t cancel my registration. i sent a mail on 4th April itself and send 2 reminder also but till now i haven’t got any reply from them hence i am requesting please help me to get my money back.