[Resolved] Country Vacations — Country Vacations - Cancellation of membership and full settlement to credit card INR 50,100 | |
I was invited on 01st october 2014 to collect a gift voucher at country vacations kundanahalli bangalore - 560037 (Bata show room buidling). Before providing the gift voucher they forced to attend the 1 hour presentation. During presentation, they provided me very attractive offers of country vacation holiday package scheme. Some of as follows: 1. Free pick and drop facility. And for sight-seeing, only fuel charge will have to be given. 2. No amc will be required for 5 years. 3. I can use any short duration of vacation (1 day or night) in the year. 4. 20 % off on flights. 5. 30% off on food charge within country club. 6. Free visit to any resort, fitness centre facility like gym, sauna bath, swimming etc. To any location with in india. When i read their agreement these point s are not in accordance with the agreement and i also confirmed with the to manager said all verbal communications are true and those mentioned in agreement are false. One of the major reasons why i have taken country vacations membership is because sales team has informed me of the cooling-off period. Normally, i wouldn’t buy any product without doing thorough research. However, since sales team has specifically informed me about this cooling-off period (As detailed in the airda website) i felt comfortable taking the membership without doing any background research on country vacations. After getting to know all these points i am not willing to have any kind relationship or membership with country club or country vacation. According to section 31. Of agreement of cool off period and rule of airda, i request you to cancel my member ship as soon as possible and refund my full amount to my credit card. They have not provided me my registration no so i am giving you my registration details. My details: name: sandesh r poojari registered mobile no: [protected] registered email: sandesh. [protected]@gmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Country Vacations customer support has been notified about the posted complaint. | |
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Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
Same incident has been happened to me . When i said regarding this to their customer support they said they don't come under AIRDA so cool off period does not apply . But i registered a FIR against them along with dispute raise in bank for credit card transaction .