[Resolved]  Country Vacations — Denial for Non-adjustment of Maintenance Charges of Rs.6000.00

We ( Dr. V.B.Lal & Mrs. Ratna Lal), joint member of Country Vacations; (holding Membership No. DT560376) valid till 2015. We had booked a room in Country Club Konat Resort, Ahmedabad from 18.12.2012 to 20.12.2012 & had also paid Rs.6000.00 as Maintenance Charges for the said booking. But later on, due to our inconvenience, we asked Country Vacations to cancel our said booking. On our request, they CANCELLED the said booking & promised us to adjust the Maintenance Charges of Rs.6000.00 in our next booking.
We asked Country Vacations to confirm a new booking for us in their Resorts situated in Goa & Hyderabad on February, 2014. But Country Vacations neither reserved any booking to the said places nor adjusted/refunded our Maintenance Charges of Rs.6000.00 as promised by them earlier.Moreover they are having very casual & careless approach towards this matter.
Hence we complaint herewith against Country Vacations to either refund our Maintenance Charges of Rs.6000.00 or adjust the same amount by offering us a new booking at their resorts situated at Goa & Hyderabad in February, 2014 or maximum by March, 2014.
Our contact no. is +91-[protected] & email id is "[protected]@gmail.com"