[Resolved] Country Vacations — Fake promise to sell the card, we need the membership cancelled and amount be refunded | |||||
Hello, As usual the story goes with filling a coupon in big bazaar and customer care people being fully excited to call the couples for collecting gifts with an 45 minute session. After all fake assurances (2 gram gold coin, 40% discount of flight bookings, free sight seeing along with airport and resort pickup/drop, 6night 7days holiday plan) by the country vacation member, we decided to take the 10 year membership of fee 1, 26, 000 rs/-. Now when i call the customer care people for booking the complimentary holiday tour to bangkok they stated i need to pay for hotel accommodation on per day basis inspite of the holiday plan and membership i have taken. This is not what we expect for next 10 years/holidays. The guy who sold this membership doesn't pick the call until unless another country vacation member is caught hold on phone and blasted and then he calls this guy to speak to us. We are now mentally depressed with this on paying such huge amount to this useless membership and demand the cancellation and refund of our paid amount. Kindly assist us with the same. Regards, Sujay Mobile: +91 [protected] Cvbg2club10lb207332 Was this information helpful? | |||||
Jun 6, 2016 Complaint marked as Resolved Country Vacations customer support has been notified about the posted complaint. Verified Support May 05, 2016 Country Vacations Customer Care's response
Dear Member,
Good Afternoon! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
For Country Vacations membership call us on:[protected]/67484444
E-mail Us On: [protected]@countryvacationsmail.com
http://reviews.countryvacationsindia.com/
Best Regards,
Response Team
Country Club Hospitality & Holidays
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Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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