[Resolved] Country Vacations — False Committment

sud31

from Delhi, Delhi

Address:	Hyderabad, Andhra Pradesh
Website:	www.countryvacationsindia.com/

I got mail of closing offer from Country vacation on 07 May and accordingly i paid the amount and got confirmtation of same on 16 May but till date given committment is not fulfilled. From: ASIF KHAN Hyderabad [mailto:[protected]@countryvacationsmail.com] Sent: 16 May 2015 10:41 To: S Saxsena Subject: Re: FW: Waiting for Reply Good morning Sir, Your payment of 1250/- has been received. you are eligible for 6N&7D vacation valid for one year. When ever you want to go for a vacation you have to book before 4 months . kindly contact our local Ahmedabad branch for booking and availability. From:ASIF KHAN Hyderabad Sent:Thu, 07 May 2015 19:05:00 +0530 Subject:CLOSING OFFER FROM COUNTRY VACATIONS Dear Sir, Your membership category is NO Club + 5 Yrs 6N7D Blue SR U12. Your total membership fee is 65000/- you have paid 22750/- on[protected]. As per our discussion over phone. We are providing a one time vacation offer of 6 nights and 7 days valid for 1 year for just rs 24000/-(domestic vacation). Sir already you have paid 22750/- and the remaining amount you need to pay is 1250/- Note: no AMC charges were applicable for this closing offer. Thanks&Regards, ASIF KHAN Central ORD HYD Ph:[protected]

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Complaint marked as Resolved

Verified Support

Sep 23, 2015

Country Vacations Customer Care's response Dear Member, Good Afternoon! We have gone through your queries and understood that you have been not given full information. We are sending more than 2000 members every month for holidays across our properties and exchange partner properties. Yearly approx. we are sending more than 30000 members and more than 1 lakh room nights are allotted to members. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. Download our Android & iOS based Country Club App from Google Play store for real time bookings and information about our events along with all properties details across the globe. Click below link https://play.google.com/store/apps/details?id=com.ccil&hl=en One more Information we would like to give you that we have now our presence in Malaysia and you can opt for a holiday there too. For further any queries please login to our below mentioned portal link and give your complete membership details. You can also reach us on below numbers and e-mail Ids For Country Vacations membership call us on:[protected]/67484444 E-mail Us On: [protected]@countryvacationsmail.com Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership Best Regards, Response Team. Country Club Hospitality and Holidays