Country Vacations — Inconsistent and contradicting agreement and verbal description of the offer | |||||
Yesterday (09/01/2016) we got a call from Country Vacations head office Bengaluru and they asked to come and collect a gifts we won in lucky dip. When I went there today (10/01/2016) morning they said they have a presentation of 45 minutes post which we will be getting gifts and we went for the same. During this first they collected some basic info about our outing pattern and all and finally they started about there product. They have different kinds of vacation products like just India, India+Asia and International depending on product you need to pay them the money. During all these the sales representative provided a lot of information on a 'white paper' and at the end they provided the amount to be paid. I asked the sales representative for 4-5 times to provide me the actual terms and conditions letter but he just kept this postponing with some or the other thing and meantime asked to provide my credit card, unfortunately I handed over the card and and was swiped in no time to deduct 1, 65, 000 Rs. After sometime the guy came back with purchase agreement which did not had any of the mentioned by the representative. And also in the agreement there were a lot of contradictory statements with respect to the benefits told during the presentation. I asked and argued for 2 hours to get these corrected and the sales representative and his manager kept on giving irrelevant answers. Finally I asked them to cancel the transaction as I'm not feeling it trustworthy and give back my money the sales manager simply said they cannot as my membership is already created. Also both sales representative and manager finally convinced me that all the benefits they mentioned will be coming as part of the welcome kit I'm going to receive in another 3 days and got me to sign the agreement. However after coming home I just googled and I see all bad news about this offer by everyone telling this fake and fraud and I'm not at all happy with the product now and would like to get back my money.Yesterday (09/01/2016) we got a call from Country Vacations head office Bengaluru and they asked to come and collect a gifts we won in lucky dip. When I went there today (10/01/2016) morning they said they have a presentation of 45 minutes post which we will be getting gifts and we went for the same. During this first they collected some basic info about our outing pattern and all and finally they started about there product. They have different kinds of vacation products like just India, India+Asia and International depending on product you need to pay them the money. During all these the sales representative provided a lot of information on a 'white paper' and at the end they provided the amount to be paid. I asked the sales representative for 4-5 times to provide me the actual terms and conditions letter but he just kept this postponing with some or the other thing and meantime asked to provide my credit card, unfortunately I handed over the card and and was swiped in no time to deduct 1, 65, 000 Rs. After sometime the guy came back with purchase agreement which did not had any of the mentioned by the representative. And also in the agreement there were a lot of contradictory statements with respect to the benefits told during the presentation. I asked and argued for 2 hours to get these corrected and the sales representative and his manager kept on giving irrelevant answers. Finally I asked them to cancel the transaction as I'm not feeling it trustworthy and give back my money the sales manager simply said they cannot as my membership is already created. Also both sales representative and manager finally convinced me that all the benefits they mentioned will be coming as part of the welcome kit I'm going to receive in another 3 days and got me to sign the agreement. However after coming home I just googled and I see all bad news about this offer by everyone telling this fake and fraud and I'm not at all happy with the product now and would like to get back my money. Was this information helpful? | |||||
2 Comments | |||||
Comments
Was that in JP Nagar branch. Please email me your details at [protected]@gmail.com... I have faced the same issue Sanath.
Reply
I was also cheated by Country Vacations, Sarjapura, Bangalore...
We have to lodge a complaint against them in police station in group 8 to 10 members.
My contact No.[protected]
We have to lodge a complaint against them in police station in group 8 to 10 members.
My contact No.[protected]
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