Country Vacations — Membership and vacation promises | |||||
On 21st of july 15 I was called for a meeting at SV Towers to come and collect some free gift own in a lottery. I and my wife attended that meeting based on curiosity. Same day during this meeting, we were offered Country Vacation plan, where a manager from that team, Mr. Punith vp, explained about this offer. That offer consist of following point but not limited to a. 6 nights and 7 days of vacation yearly at any Country Vacation/Country Club resorts and hotel throughout India and world. b. During stay, a car with driver cum guide c. Up to 40% discount on Air Fare. d. Other than me, my wife and 2 kids, if I want to take any other couple, they will provide a separate room with nominal charges or if I am reducing my vacation days no need to pay anything. e. There won’t be any off season and I would be eligible to book my vacation throughout the year. f. 4 star or similar hotel Team also didn’t allow us to take decision later because that offer was valid only during that meeting on the same day. After taking some time and looking at their lucrative offer, we planned to join that club.I 65000 in three forms 10000 by cash and 10000 by cash and 45000 by debit card transfer. After nine months of taking this membership we planned for a vacation as in the last week of april and I approached their reservation team to book me a room in shiridi for 2 days and 1 nights. Then I was clearly told that all rooms are booked in advance and there is no availability. I approached them several times. But I was clearly told that no availability. After complaining to their Central team and asking to cancel my membership, I got 5-6 different calls, however no one confirmed me any booking during that time, rather they were giving me different options. Later I went through Internet and realized that this is an issue and even previous members are not able to book any vacation in last 3-4 years during any festive season as they are always told that rooms are not available. After several call asking to refund my money, Country Vacation team denied any refund. My details Membership no:CVBG1CLUB5SB203960 Name:Ram prasad reddy U mob no:[protected] email:[protected]@gmail.com Was this information helpful? | |||||
Country Vacations customer support has been notified about the posted complaint. | |||||
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Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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