[Resolved]  Cox And Kings — Lost more than 2000$

I have submitted my application on 25jul. It says 3 to 5 business day.after 5 business days I called out from work n went to ask them lost my one day work right here.since they never answer phone.when I get there they said ur passport in process and it's i. Consulate.so straight 5 days I went again and and ask same problem so they don't know at all ...then the next Monday after the weekend ask the one of high member of consulate seems very nice men and lady.they checked it they told me application was never recieved here.then now I was100%sure that they have never been summitted my application.so I went cox and king in ny and ask they refused to give my legal paper and finally I call th cops and they found my passport lying there... I been going straight 6, 7 dats to them requesting Imy husband is sick and they don't evn care plus they lied its in process .ghe application never went to consulate .i lost my flight ticket for four people around 2000$
Now I want to claim the fees of visa.since they didnot work at all.visa was never issued. They are cheater, lyer, .
I am sure they done it for lot of people.