[Resolved] Cox & Kings India — 3 months and pending refund from cox and kings

[Resolved] Cox & Kings India — 3 months and pending refund from cox and kings

P Princess Fiona from Mumbai, Maharashtra

Dear team, we travelled with cox and kings on 13th dec to italy and when we reached there, we realised that they have not booked a tour for us and hence they asked us to pay and cox and kings will refund when they are back to india. We have been following since then, even placed on twitter and facebook but there is no resolution from their end. We demand our 52 euros at the rate of 85 inr which they charged at the time of booking and also additional compensation for mentally harassing us and wasting so much time and effort. Their fit specialist kunal kotak was so rude this while that he even said that money will be transferred to our account not to his account that we are following up. We need immediate action on this. Was this information helpful? No (0) Yes (0)
Apr 18, 2018 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Mar 16, 2018 Cox & Kings India Customer Care's response Dear Guest, Greetings from Cox and Kings Limited! Whilst we acknowledge the receipt of your communication, may we request you to share your concern on [protected]@coxandkings.com or reply us here along with below-booking details in order to assist you in a better way: a. Booking reference number b. Booking Location c. Tour Name d. Departure Date e. e-mail address registered at the time of booking We look forward for your response. Thanking you. Regards, Team Cox and Kings
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