[Resolved] Cox & Kings India — canada flexihol tour packages 01 may 2018 i | |||||
I booked canada tour holiday package326000₹ but when customer gose that time thay not provided properly services likel hotel breakfast transfer & transportation promised places not visited cab services done thay not provided canada all time international all to local agent & company no call but responce before booking time all is itarnary is good after tour all payment recived after all is change without inform not before depture not to canform not explain all detail after i goes canada very bed experience and tres & hedache again many time call & many write email but not any responce to me after all file case counsumer court & media to inform to cox andkings tour company is fraud cheating with me i come back 12 may 2018 wait to 28 jun 2018 final i decided to legal action by cox and kings comapany customer care center to complient to but he was not replay for me 45 day s wait but now i go ahed legal action Was this information helpful? | |||||
Jul 14, 2018 Complaint marked as Resolved Iwait for last 60 days complete nothing t ahed any action on my complient resolve by the company to resolve my case bases i evry day call and emsil to company but not responces not to any update for my case bases how many days i wait for case resolve ??????? Cox & Kings India customer support has been notified about the posted complaint. Verified Support Jun 29, 2018 Cox & Kings India Customer Care's response Hi Arif, We apologize for the experience, and are taking your feedback extremely seriously. Please share your following contact and booking details via inbox, so we can look into what went wrong. a. Booking reference number b. Booking Location c. Tour Name d. Departure Date e. e-mail address registered at the time of booking Warm regards, Team Cox & Kings India Verified Support Jul 28, 2018 Cox & Kings India Customer Care's response Hi Arif, Greetings from Cox and Kings Limited! We acknowledge and thank you for the details, and wish to inform you that your feedback/communication has been forwarded to the concerned team. They will evaluate/analyse the same and revert back to you accordingly. We look forward for your response. Thanking you. Regards, Team Cox and Kings | |||||
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+91 11 2676 8811 [New Delhi]
+91 80 2223 9192 [Bangalore]
+91 44 2836 3000 [Chennai]
Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
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