Cox & Kings India — greece tour ahmedabad

Address:	380054
Website:	Cox and Kings Ltd

Dear sir,

This complaint is with reference to our greece experience during greece tour from 4th july to 12th july. Please remove santorini from itinerary as we don't have a single memory of santorini except athens to below mentioned blunders done by c&k.

1. After reaching mykonos, the hotel is too far from the main town, its around 15kms, so travel expense was more, and hotel is not so good, there is no communication from cox and kings for, some complimentry things from hotel.
And mr. Joseph and ms. Chandani cheated that thay had inform in hotel, the truth is there is no communication, no communication from agent for pick up time for the tour, totally disappointed response.

2. Santorini is the main island in greece, as we had demand for 4* property in santorini, because we have to spend 3 nights in santorini, and we have paid for 4* property, but they give us 13kms far hotel from the main town, same like mykonos, we have already requested before the 15days from our trip, that we dont want this hotel in santorini, but no change, the hotel is pathetic, the response from cox and kings people of pathetic, they know that we are going for honeymoon purpose, after paid so much money we got only and only pathetic response. Given different types of rooms, rooms not at same floor or near, water bottle not given in room only given on 1st day of santorini, as per joseph we will get minimum 300ml water bottel per room per day.

3. The people of cox and kings in ahmedabad they are not up to the mark because cox and kings is not that small name in market, kindly request that please change the people in your organisation, we will not prefered any other for cox and kings.

4. One of our friend lost their passport in athens, at that time we had talk with cox and kings a'bad office mr. Joseph lawrence, the response is we cant do anything about claim and we will not help you, we ad just requested for the insuarance procedure for loss of passport, but no response.
5. Kindly request to take necessary action to this people, as they are not up to the mark for cox and kings. Every problem or every request cox & kings rep to us "we can't do any thing"... Name: josef lawrence:+[protected] ms. Chandani:+[protected]. Cox and kings :26 / ff rudra square, bodak dev, ahmedabad 380054, gujarat, india
Awaiting for your positive feed back.

Please do the needfull.

Regards,