[Resolved]  Cox & Kings India — I am complaining about loss of baggage

Address:

734010

I mrs lata subba w/o col tb subba, retd lost my baggage ie one yellow colour, vip suitcase while travelling to singapur by air asia flt no qz 511 on 19 dec 2017 on a package tour of cox & kings. After arriving at singapur chengi air port, i have lodged a written complaint with the sats baggage services vide report ao1668ft on 19 dec2017 at about 1630 hrs.
The loss of baggage was also reported to the tour manager of cox & kings accompanying the tourists during the tour period.
The loss baggage was not found during the entire period of the tour. After reaching kolkata airport on 25 dec 2017, a joint complaint written letter was given to area manager, air asia manager, kolkata manager.
I have further sent written complaint letter to customer care, air asia, india ltd, at devanahalli, bangalore on 27 dec 2017 and, air asia kl sentral, 50470 kualalampur, but neither the loss baggage nor the compensation from the insurance co. Has been received till date
An earnest request to compensate the loss of my baggage on to[ priority.
I have lost with the baggage my valuable meaterials. Clothings and misc items worth rs, one lakh.