[Resolved] Cox & Kings India — no confirmation on flight tickets and hotel room for maldives after paying 70, 000 inr | |||
I was called by vijay arora from cox and kings regarding my maldives package. Costing around 1.4lac i made the payment only after getting confirmation of room availability from vijay on 12th march 2019, i paid him 20000 initially and later 50000 inr. From that day itself i have nit received any confirmation from his end. After 100s of attempts of followup from my end, what vijay told me is that the flights have been booked and the backend team will send me the package coupans. Now this mr vijay arora neither replies to the emails not gives callback. This is such a worse customer service. Was this information helpful? | |||
May 7, 2019 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Apr 05, 2019 Cox & Kings India Customer Care's response Hi Sanket, So sorry about the experience you had to face. We surely don't want anyone to face such challenges. We'd like to help you out and resolve this for you. Can you please share a few details and we'd get to resolving your issue soon. a. Your Booking reference number b. Your Booking Location c. Tour Name d. Departure Date e. e-mail address registered at the time of booking | |||
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+91 11 2676 8811 [New Delhi]
+91 80 2223 9192 [Bangalore]
+91 44 2836 3000 [Chennai]
Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
The committed fraud with me. Let me know I would add your claim to my appeal.
https://www.consumercomplaints.in/cox-kings-india-booking-canceled-but-money-not...⇄