[Resolved]  Cox & Kings India — Refund not recd

Address:New Delhi, Delhi, 110006
Website:Coxandkingsorue

My refund of rs.12000 appx still not recd for tickets cancelled from mumbai to delhi on 3rd june 2017, despite of many many reminders sent by me to akshita dubey of cox and kings, delhi office cox, neither she is replying.
At the time of cancelling the tickets jet airways representative told me that i will be getting refund of rs.12000 appx on 3 tickets, but the refund will be recd by me from cox and kings as the tickets were booked through them.
Since then i m reminding akshita dubey for the same but neither she has refunded my money nor replying to me.
Sending legal notice also.
Copy of cancellation confirmation attached herewith which is self explanatory and has all the details.
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Nov 1, 2017
Complaint marked as Resolved 
Nothing done till yet Refund still not recd
Cox & Kings India customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2017
Cox & Kings India Customer Care's response
Dear Raj,

Greetings from Cox and Kings Limited!

Whilst we acknowledge the receipt of the feedback/concern, may we request you to revert with the below booking details in order to assist you further :

a. Booking reference number
b. Booking Location
c. Tour Name
d. Departure Date
e. e-mail address registered at the time of booking

We look forward for your response.

Thanking you.

Regards,
Team Cox and Kings
Verified Support
Jun 27, 2017
Cox & Kings India Customer Care's response
Dear Raj,

Greetings from Cox and Kings Limited!

Whilst we acknowledge the receipt of the feedback/concern, may we request you to revert with the below booking details in order to assist you further :

a. Booking reference number
b. Booking Location
c. Tour Name
d. Departure Date
e. e-mail address registered at the time of booking

We look forward for your response.

Thanking you.

Regards,
Team Cox and Kings
Verified Support
Jun 27, 2017
Cox & Kings India Customer Care's response
Dear Raj,

Greetings from Cox and Kings Limited!

Whilst we acknowledge the receipt of the feedback/concern, may we request you to revert with the below booking details in order to assist you further :

a. Booking reference number
b. Booking Location
c. Tour Name
d. Departure Date
e. e-mail address registered at the time of booking

We look forward for your response.

Thanking you.

Regards,
Team Cox and Kings
Verified Support
Jun 27, 2017
Cox & Kings India Customer Care's response
Dear Raj,

Greetings from Cox and Kings Limited!

Whilst we acknowledge the receipt of the feedback/concern, may we request you to revert with the below booking details in order to assist you further :

a. Booking reference number
b. Booking Location
c. Tour Name
d. Departure Date
e. e-mail address registered at the time of booking

We look forward for your response.

Thanking you.

Regards,
Team Cox and Kings
Aug 10, 2017
Updated by Raj987654321
How this has been marked as resolved?i m highly surprised😡😳
Complaint comments 

Comments

Most hopeless company
How this has been marked as resolved?i m highly surprised😡😳
Let me know Raj if you also want to file lawsuits against this company as I am planning to burn them.

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