[Resolved] Cox & Kings India — wrongly charged per person fee for my singapore trip | |||
We have taken this trip from amit mahajan[protected] unit no - 26, 2nd floor, vasant square mall, vasant kunj new delhi -110070 In my family we are two adult and two kinds less than 12 years but he has charged all four person as adult the hotel he has arrange the boss was pathetic and there staff has stolen my $100 from our room at the time of cleaning. I feel cheated in this transaction with your company and decided not to take any package from your company. Please look into the matter in case you are willing Regards Chetan gupta [protected] Was this information helpful? | |||
Jan 20, 2019 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Nov 19, 2018 Cox & Kings India Customer Care's response Hi Chetan, We are sorry that you had an unpleasant experience. We'd want to get this resolved right away. Please share these details with us on a direct message here, and we will get this resolved. a. Booking reference number b. Booking Location c. Tour Name d. Departure Date e. e-mail address registered at the time of booking Verified Support Nov 26, 2018 Cox & Kings India Customer Care's response Hi Chetan, Thank you for sharing the details. Rest assured that we will forward it to the concerned team and reach out to you at the earliest. Thanks for your patience. Verified Support Dec 20, 2018 Cox & Kings India Customer Care's response Hi Chetan, We believe that our team has got in touch with you and provided the required resolution. Thanking you. Regards, Team Cox and Kings | |||
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+91 11 2676 8811 [New Delhi]
+91 80 2223 9192 [Bangalore]
+91 44 2836 3000 [Chennai]
Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
b. Booking Location New Delhi
c. Tour Name Singapore Tailor Made Package
d. Departure Date[protected]
e. e-mail address registered at the time of booking rohit.[protected]@gmail.com